Skills

  • Management
  • Typing Skills
  • Customer service
  • English
  • Office management
  • HR
  • Recruiting

Reviews & Endorsements

Thomas Aura

1/21/2026
Provided a score of  
10
  for Maureen Otieno

Allan Omusi

9/18/2023
10

"Hardworking "

4 recommendations in total
See all recommendations

Experience

Maureen Otieno

Work experience
  • ·Cross collaboration with the internal team to ensure issues are resolved effectively and efficiently to ensure Customer Satisfaction.
  • ·Assisting with data gathering on the performance and customer behavior of PowerGen’s operational micro-grids.
  • ·Coordinating logistics for field work, including transport, accommodation, and planning routes before embarking on any trips to the field.
  • ·Supervising and training other team members during any and all of the above areas as needed.
  • ·Completing customer surveys and other data gathering and providing recommendations for improvement.
  • ·Train customers on energy use, payment systems, and issue troubleshooting.
  • ·Support and implement the identified customer initiatives to improve customer experience and improve electricity sales.
  • ·Create and regularly update the Standard Operating procedures documents as and when issues emerge.
  • Managing the cook & cleaner.
  • Organizing team buildings and events (including Lunch & Learns, All Hands and awards)
  • Supporting with logistics of visitors, ensuring office lunch, transportation and accommodation are organized.
  • Supporting with employee POPS questions / issues / suggestions (examples include: Acting as point person for employee questions about policies and medical insurance, etc.)
  • Organizing monthly meetings, taking notes and storing them in the folder.
  • Supporting with inventory, Receiving and issuing of materials and PPEs as well as stocktaking - Handover.

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Thomas Aura

1/21/2026
Provided a score of  
10
  for Maureen Otieno

Allan Omusi

9/18/2023
10

"Hardworking "

4 recommendations in total
See all recommendations