About

With over 9 years of work experience in sales and operations, I am a Team Lead Manager responsible for implementing policies, while managing a team of 15 staff and 5 branches, ensuring customer satisfaction, generating sales, overseeing supplier management and actively participate collaborating with different stakeholders in the business to drive performance. Specialties: Business management, CRM, Customer relations, Customer service, Microsoft excel, Microsoft office, Presentation skills, Sales, Sales training, Training, Team management, Project Management, Problem-solving skills, Skills development, Presenting, Negotiating, and Objection handling.

Skills

  • Projects Administration
  • Negotiation skills
  • problem solving and leadership
  • P&L Management
  • Excellent Microsoft Office skills
  • Effective presentation and public speaking
  • customer relations management
  • Customer service skills
  • English and Kiswahili
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Experience

1yOpen to new opportunities

Team Lead Manager- Sales and Operations

  • Kenya, Nairobi
With over 9 years of work experience in sales and operations, I am a Team Lead Manager responsible for implementing policies, while managing a team of 15 staff and 5 branches, ensuring customer satisfaction, generating sales, overseeing supplier management and actively participate collaborating with different stakeholders in the business to drive performance.
Specialties: Business management,... CRM, Customer relations, Customer service, Microsoft excel, Microsoft office, Presentation skills, Sales, Sales training, Training, Team management, Project Management, Problem-solving skills, Skills development, Presenting, Negotiating, and Objection handling.  more
  • Projects Administration
  • Negotiation skills
  • problem solving and leadership
  • P&L Management
  • Excellent Microsoft Office skills
  • Effective presentation and public speaking
  • customer relations management
  • Customer service skills
  • English and Kiswahili
  • Team Lead Manager- Sales and Operations at   Regus  
  • February, 2021 -
  • Community Operations Manager at   Regus  
  • July, 2018 - January, 2021
  • Operations Associate at   Regus  
  • June, 2016 - June, 2018
2yOpen to new opportunities

Team Lead Manager- Sales and Operations

  • Kenya, Nairobi

With over 9 years of work experience in sales and operations, I am a Team Lead Manager responsible for implementing policies, managing a team of 15 staff and 5 branches, while ensuring customer satisfaction, generating sales, overseeing supplier management and actively participate in sales leadership and strategic planning. I am passionate about creating a positive and productive work... environment, where I can empower and support my team to deliver high-quality services to our clients and also motivated by learning new things, exploring new challenges, and collaborating with diverse and talented people. I am looking for an opportunity to leverage my skills and competencies in a dynamic and innovative organization that values excellence, diversity, and flexibility.
Specialities: Business management, CRM, Customer relations, Customer service, Microsoft excel, Microsoft office, Presentation skills, Sales, Sales training, Training, Team management, Project Management, Problem-solving skills, Skills development, P&L management, Presenting, Negotiating, and Objection handling.  more
  • Projects Administration
  • Negotiation skills
  • problem solving and leadership
  • P&L Management
  • Excellent Microsoft Office skills
  • Effective presentation and public speaking
  • customer relations management
  • Customer service skills
  • English and Kiswahili
  • Team Lead Manager- Sales and Operations at   Regus  
  • February, 2021 -
  • Community Operations Manager at   Regus  
  • July, 2018 - January, 2021
  • Operations Associate at   Regus  
  • June, 2016 - June, 2018