About

I am a hospitality professional with a strong background in guest service, team leadership, and creating meaningful, positive experiences for others. Throughout my career, I’ve worked in fast-paced, high-expectation environments where professionalism, accountability, and empathy are essential.

Skills

  • Duty Organization | Hospitality Management |
    8
  • Customer Service and Support
    9
  • Hospitality/ Hotel Management
    5
  • Hotel Operations
    6
  • Front Office
    7
  • Haitian Creole
    10
  • French
    6
  • Spanish
    3

Recommendations

Experience

Has written a review for

"The University at Buffalo EOP Program is a transformative support system that truly invests in student success. The program provides academic guidance, mentorship, and resources that empower students to overcome barriers and thrive in a rigorous university environment. EOP fosters confidence, resilience, and a strong sense of community while holding students to high standards. It played a... meaningful role in shaping my academic discipline, leadership skills, and long-term goals. more"

  • Duty Organization | Hospitality Management |
  • Customer Service and Support
  • Hospitality/ Hotel Management
  • Hotel Operations
  • Front Office
Has written a review for

"The University at Buffalo EOP Program is a transformative support system that truly invests in student success. The program provides academic guidance, mentorship, and resources that empower students to overcome barriers and thrive in a rigorous university environment. EOP fosters confidence, resilience, and a strong sense of community while holding students to high standards. It played a... meaningful role in shaping my academic discipline, leadership skills, and long-term goals. more"

  • Duty Organization | Hospitality Management |
  • Customer Service and Support
  • Hospitality/ Hotel Management
  • Hotel Operations
  • Front Office
Has written a review for

"The University at Buffalo EOP Program is a transformative support system that truly invests in student success. The program provides academic guidance, mentorship, and resources that empower students to overcome barriers and thrive in a rigorous university environment. EOP fosters confidence, resilience, and a strong sense of community while holding students to high standards. It played a... meaningful role in shaping my academic discipline, leadership skills, and long-term goals. more"

  • Duty Organization | Hospitality Management |
  • Customer Service and Support
  • Hospitality/ Hotel Management
  • Hotel Operations
  • Front Office
Has written a review for

"Spark by Hilton delivers a reliable, modern stay with a strong focus on value and consistency. The brand offers clean, comfortable rooms, a fresh design, and friendly service that makes guests feel welcome without unnecessary frills. It’s a smart choice for travelers who want quality, convenience, and the Hilton standard at an accessible price point."

  • Duty Organization | Hospitality Management |
  • Customer Service and Support
  • Hospitality/ Hotel Management
  • Hotel Operations
  • Front Office
Has written a review for

"Great restaurant group to work for. Innovative, passionate, and cared great for their employees. "

  • Duty Organization | Hospitality Management |
  • Customer Service and Support
  • Hospitality/ Hotel Management
  • Hotel Operations
  • Front Office

Front Desk Supervisor

  • United States, San Antonio
  • Duty Organization | Hospitality Management |
  • Customer Service and Support
  • Hospitality/ Hotel Management
  • Hotel Operations
  • Front Office
  • Haitian Creole
  • French
  • Spanish
  • Front Desk Guest Service Experience Agent  at   Spark by Hilton  
  • September, 2025 -
  • Maitre D & Events Manager  at   Souk Restaurant  
  • March, 2017 - April, 2018