About

I'm a dedicated Customer Service Representative skilled in resolving complex inquiries and building strong customer relationships. I recently completed a pedagogy course in Travel & Tourism Management to enhance my training capabilities. Passionate about continuous learning, I aim to apply and share my knowledge to support others while driving success within a forward-thinking organization.

Skills

  • Call center and Customer Service
    10
  • Virtual Assistance
    10
  • Booking Resolutions
    10
  • Search Engine Optimization (SEO)
    10
  • Good training and facilitations skills
    8
  • Computer Networking & Internet
    10
  • English
    10

Recommendations

Experience

  • Diploma of Education in Travel and Tourism Management at   Kenya School of TVET  
  • January, 2024 - December, 2025