Recommendations

Experience

The Executive Housekeeper is responsible for overseeing the overall operations of the housekeeping department to ensure the highest standards of cleanliness, maintenance, and aesthetic appeal in guest rooms, public areas, and back-of-house spaces. This role demands exceptional attention to detail, leadership skills, and a strong commitment to guest satisfaction and brand standards.

Key... Responsibilities:
Supervise daily operations of the housekeeping department including room cleaning, public areas, laundry, and linen management.
Ensure all rooms and public areas are cleaned and maintained to brand standards.
Implement and monitor cleaning schedules and preventive maintenance programs.
Conduct regular inspections of guest rooms, public areas, and laundry facilities.
Recruit, train, supervise, and evaluate housekeeping staff.
Foster a culture of high performance, accountability, and guest-centric service.
Organize daily briefings and regular training sessions to ensure consistency in service delivery.
Manage inventory of linen, cleaning supplies, and equipment; ensure timely procurement.
Monitor and minimize waste, pilferage, and overuse of materials.
Respond promptly to guest requests and complaints, ensuring high levels of satisfaction.
Collaborate with the Front Office, Maintenance, and other departments to ensure seamless service.
Ensure compliance with all health and safety legislation and brand SOPs.

Requirements:
Degree or diploma in Hospitality Management or related field.
Minimum of 5 years’ experience in housekeeping, with at least 2 years in a supervisory/executive role. more
  • Hospitality
 

Copyright 2025