About

I am a passionate impact designer keen on designing sustainable and impactful solutions for developing communities. I have a multidisciplinary skill set that integrates creative knowledge with technical and business expertise. I’m a critical thinker with an open mind, a communicator, and a facilitator. I flourish in making the invisible visible: uncovering user needs and crafting experiences that are both meaningful and profitable.

Skills

  • Project Management
  • Adobe Photoshop
  • illustrator
  • UX RESEARCHER
  • Design Thinking & HCD
  • Design Thinking
  • quantitative and qualitative research design
  • UI/UX Design

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Experience

Joseph Mbithi

Work experience
  • As a Senior UX Researcher in charge of the African region, Primarily my role requires me to work closely with key stakeholders across Product, Marketing, Business Unit, and Technology to present user research findings and make recommendations on crucial user requirements to ensure optimized products are built across multiple channels and locations. My responsibilities include managing external contractors who take up some research tasks.

Joseph Mbithi

Work experience
  • Some of my roles as a Lead Researcher are and are not limited to;
  • Understanding how Kyosk can leverage its innovative products to satisfy customer needs as well as explore new product opportunities.
  • Defining, planning, and conducting user research
  • Delivering compelling and actionable insights to the Product/Design teams, Tech team, and other departments within the Organisation.
  • Providing actionable feedback to guide Product and Design decisions.
  • Conducting design thinking workshops.

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