About

Shrewd, result-driven leader who has a track record of leading successful teams. Key strengths lie in: 1. Adopting Disruptive Technology i.e. RPA, AI & Machine Learning, 2. Automation 3. Product Development 4. Change Management & Governance 5. Project Management & Portfolio Management Excellent negotiator with strong networking skills who can utilize market expertise to rapid revenue growth opportunities.

Skills

  • Banking
  • Customer service
  • Management
  • Product management
  • Project Management
  • ICT
  • IT

Experience

Salesa Ali

Work experience
  • Lead, Robotics Process Automation Centre of Excellence at   NCBA Group
  • The role of a Robotics Process Automation (RPA) Lead typically involves overseeing and managing the implementation of RPA solutions within an organization.
  • Roles and Responsibilities:
  • Strategy and Planning: Responsible for developing the RPA strategy and roadmap for the organization. This involves identifying potential automation opportunities, evaluating the feasibility of RPA implementation, and prioritizing projects based on business needs.
  • Project Management: Lead the end-to-end implementation of RPA projects, including requirements gathering, process analysis, solution design, development, testing, and deployment.
  • Team Leadership: Oversee a team of RPA developers and analysts. This involves providing guidance, mentoring, and support to team members, assigning tasks, and monitoring progress to achieve project goals.
  • Technical Expertise: Solid understanding of RPA technologies and tools, such as UiPath, & Power Automate.
  • Process Optimization: A strong analytical mindset and the ability to identify process improvement opportunities.
  • Stakeholder Management: Effective communication and collaboration with stakeholders. Interact with business users, IT teams, and senior management to understand requirements, address concerns, and gain support for RPA initiatives.
  • Quality Assurance and Compliance: Ensure that RPA solutions adhere to quality standards, security protocols, and regulatory requirements.
  • Continuous Improvement: RPA is an evolving field, staying updated with the latest trends and advancements in the industry.
  • Training and Knowledge Sharing: Responsible for conducting training sessions and workshops to educate users and stakeholders on RPA concepts, tools, and best practices.
  • Performance Monitoring and Reporting: Measure the performance and impact of RPA implementations by defining and tracking relevant metrics.

Salesa Ali

Work experience
  • Project Manager|Business Analyst|Test Manager at   NCBA Group
  • I was responsible for the end to end coordination and management of Business Process Management and Transformation Projects. My Role entails:
  • Identifying and designing business processes for automation
  • The setting, testing, and monitoring of automated workflows to ensure that business processes function at optimum efficiency without the risk of error
  • Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations
  • Producing process documentation in order to outline mistakes and successes and refine processes going forward
  • Ensuring quality automation using Quality Assurance (QA) processes and preventing any potential bugs

Salesa Ali

Work experience
  • I supported the General, Life, Pensions and Medical Insurance Business at the Largest Insurance provider in East Africa, Jubilee Insurance as a Senior Business Analyst in the IT Digital Department by spearheading and executing the following tasks:
  • Business Analysis (Medical, Pensions, Life & General Insurance) – Business analysis is a multistage process aimed at identifying and defining the requirements that must be fulfilled to achieve ‘business objectives’.
  • System analysis (Medical, Pensions, Life & General Insurance) – Medical Insurance (Actisure), Pensions (DA System)Life Insurance (ISF System) & General Insurance (Premia 9 & 11).
  • Business Planning & Strategic Alignment – Spearheading IT Business Planning and setting strategic targets and goals for General and Life Insurance business.
  • Business Process Improvement – Automating manual General and Life insurance business processes and improving the existing automated processes through process modelling using tools such as Microsoft Visio.
  • Process Design & Mapping – Designing processes and mapping for General and Life Insurance.
  • Testing & QA – Spearheading the testing of software systems by creating test cases and executing the tests using test automation tools such as Test Rail such that the software developed meets the quality threshold.
  • Team Leadership – I lead a team of Software developers, UI/UX Engineers and Test Analyst by working on digital solutions for the business. My role basically was to ensure the set timelines of the deliverables are met and provide leadership where needed.

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