Jesse

Connections 11

Administrative Officer at Kayana

since October, 2023

mo***se@gmail.com

Profile

About

Dedicated IT professional with a versatile skill set encompassing diverse roles and certifications. Adept in providing comprehensive technical support, optimizing system performance, and collaborating across teams to drive successful IT initiatives. Possess a solid foundation in data science principles and hands-on experience in executing critical tasks. Certified in Data Science, Biochemistry, and IT , with a track record of achieving targets and fostering collaboration. Adept at user support, network management, and system maintenance while contributing to the successful implementation of projects. A proactive learner, committed to staying current with emerging technologies and trends to enhance IT operations and drive organizational growth.

Skills

Communication
10
Teamwork
10
Problem-Solving
10
Creativity
10
Leadership
10
Business Development
10
Design
10
Digital Advertising
10
Marketing
Project Management
Sales
Software development
System administration
DevOps
ICT
IT
10
SEO
10

Experience

Jesse

Work experience

Administrative Officer at Kayana

October, 2023 -
Fulltime

Maintaining accurate and up-to-date records
Serving as a point of contact for internal and external communication, including answering phones, responding to emails, and relaying messages to relevant staff
Assisting with the planning and coordination of meetings, workshops, and other events
Providing administrative support to staff and management, including scheduling meetings, preparing documents, and handling correspondence
Maintaining and updating databases related to donors, partners, and other stakeholders
Assisting with the preparation of reports for management, donors, and other stakeholders.
Collaborating with other departments within the organization to ensure smooth functioning and coordination of activities

Jesse

Work experience

Medical Sales Representative at Galaxy Pharmaceuticals

August, 2022 - April, 2023
Fulltime

Product Knowledge: Developed a deep understanding of the pharmaceutical products and drugs related to critical care, cardiology, pediatrics, rheumatology, and cancer treatment.
Sales and Promotion: Actively engaged with healthcare professionals including cardiologists, pediatricians, rheumatologists, and oncologists to promote and educate them about the benefits and features of the company's products.
Market Analysis: Conducted thorough market research to identify potential clients, understand competition, and tailor sales strategies accordingly.
Relationship Building: Cultivated strong relationships with healthcare professionals and key decision-makers at Nairobi Hospital and Karen Hospital, establishing the company's products as trusted solutions.
Target Achievement: Set and consistently achieved a monthly sales target of 7 million, showcasing consistent dedication and effectiveness in meeting sales goals.
Collaborative Efforts: Worked closely with a cross-functional team that included colleagues in sales, marketing, and customer support to ensure seamless communication and coordinated efforts to achieve sales objectives.
Product Training: Conducted training sessions and workshops for medical staff, educating them about the proper use, benefits, and safety of the products.
Feedback Collection: Gathered feedback from healthcare professionals and hospitals regarding product efficacy, side effects, and any improvements required, then communicated this feedback to the relevant departments for enhancement.
Market Expansion: Identified opportunities to expand the company's presence within the critical care, cardiology, pediatrics, rheumatology, and oncology departments of the hospitals, striving for increased market penetration.
Accomplishments:
Consistent Target Achievement: Successfully achieved the monthly sales target of 7 million on a regular basis, demonstrating strong sales skills and persistence.
Hospital Partnerships: Established productive partnerships with Nairobi Hospital and Karen Hospital, becoming a trusted advisor for medical professionals and contributing to the hospitals' critical care and specialized departments.
Collaborative Success: Collaborated effectively with the sales team to ensure that collective efforts led to the achievement of sales goals, fostering a culture of teamwork.
Expertise Development: Gained in-depth expertise in the field of pharmaceuticals for critical care, cardiology, pediatrics, rheumatology, and oncology, allowing for valuable contributions during customer interactions.
Customer Satisfaction: Received positive feedback from healthcare professionals and hospital staff for excellent service, product knowledge, and responsiveness to their needs.

Jesse

Education

Data Science at Moringa School

August, 2021 - May, 2022
Fulltime

Data Collection and Cleaning: Techniques for gathering data from various sources and preparing it for analysis, including dealing with missing or inconsistent data.
Data Exploration and Visualization: Using tools like Python, R, or specialized software to visualize data, identify patterns, and gain initial insights.
Statistical Analysis: Applying statistical methods to analyze and interpret data, including hypothesis testing, regression analysis, and probability distributions.
Machine Learning Fundamentals: Introduction to machine learning algorithms, supervised and unsupervised learning, feature selection, and model evaluation.
Data Preprocessing: Techniques for preparing data for machine learning, such as feature scaling, normalization, and dealing with outliers.
Predictive Modeling: Creating predictive models using machine learning algorithms for tasks like classification and regression.
Clustering and Dimensionality Reduction: Exploring methods to group data points and reduce the complexity of datasets.
Natural Language Processing (NLP): Basics of processing and analyzing human language data, including text classification and sentiment analysis.
Big Data and Distributed Computing: Introduction to handling large datasets using technologies like Hadoop and Spark.
Data Ethics and Privacy: Understanding the ethical considerations surrounding data collection, usage, and privacy.
Data Visualization Tools: Learning to create compelling visualizations using tools like Tableau or matplotlib in Python.
Model Deployment: Basics of deploying machine learning models into real-world applications.
Capstone Project
Domain-Specific Applications: focus on specific industry applications, such as finance, healthcare, marketing, or social sciences.
Collaboration and Communication: Developing skills to communicate data findings effectively to non-technical stakeholders.

Jesse

Work experience

Junior IT admin at Sycum Solutions Limited

March, 2019 - June, 2020
Parttime

User Support: Assisted end-users with technical issues, troubleshooted hardware and software problems, and provided solutions to ensure smooth operations.
Hardware and Software Setup: Helped in setting up computers, laptops, printers, and other hardware devices. Installed, configured, and updated software applications.
Network Management: Assisted in maintaining the company's network infrastructure, including configuring routers, switches, and firewalls. Helped troubleshoot network connectivity issues.
System Maintenance: Performed routine system maintenance tasks such as software updates, security patches, and system backups.
Security Monitoring: Assisted in monitoring the network and systems for security threats, malware, and unauthorized access.
Data Backup and Recovery: Supported data backup processes to ensure data integrity and assisted in data recovery if needed.
User Accounts Management: Helped create, modify, and manage user accounts, permissions, and access rights.
Hardware Inventory: Maintained an inventory of IT assets, including computers, peripherals, and software licenses.
Documentation: Assisted in documenting IT procedures, troubleshooting guides, and user manuals for future reference.
Remote Support: Provided remote support to off-site users, troubleshooting issues, and offering solutions.
Collaboration: Collaborated with other IT team members to address complex technical issues and implement IT projects.
Help Desk Support: Assisted in managing the IT help desk, logged support requests, and ensured timely responses to user queries.
IT Security: Assisted in implementing security measures, ensuring compliance with company policies and industry regulations.
Software Licensing: Assisted in tracking and managing software licenses, ensuring compliance with licensing agreements.
Monitoring and Alerts: Assisted in setting up monitoring systems to detect and respond to system failures and performance issues.
IT Training: Assisted in providing basic IT training to employees, helping them understand software and tools.
Cloud Services: Assisted in managing and configuring cloud-based services, such as email, storage, and collaboration tools.
Vendor Communication: Interacted with IT vendors for hardware and software procurement and support.
Assisting Projects: Supported IT projects, such as software upgrades, network expansions, and system migrations.
Continuous Learning: Stayed updated on new technologies and industry trends to contribute to the improvement of IT operations.

Jesse

Education

Bachelor of Science Biochemistry at Kenyatta University (Main)

September, 2017 - December, 2022
Fulltime

Molecular Biology: Understanding the structure and function of biomolecules like DNA, RNA, proteins, and lipids, and how they contribute to cellular processes.
Enzymology: Studying enzymes, their roles as catalysts in biochemical reactions, and how they influence metabolism and cellular functions.
Genetics: Exploring inheritance patterns, gene expression, genetic mutations, and the molecular basis of genetic diseases.
Metabolism: Investigating the chemical reactions that occur in cells to produce energy, synthesize molecules, and maintain life processes.
Cellular Biology: Examining cellular structures, organelles, and processes that enable cell growth, division, and specialization.
Biochemical Techniques: Learning laboratory techniques for analyzing and manipulating biomolecules, including spectroscopy, chromatography, and molecular cloning.
Protein Structure and Function: Exploring the 3D structures of proteins and how their shapes relate to their functions in various biological processes.
Biotechnology: Applying biochemical principles to develop new drugs, therapies, and biotechnological applications, including genetic engineering and bioprocessing.
Medical Biochemistry: Understanding the biochemical basis of diseases and how this knowledge can be used in diagnostics and drug development.
Research Methods: Developing skills in experimental design, data analysis, and critical thinking to contribute to scientific research.
Bioinformatics: Using computational tools to analyze and interpret biological data, particularly relevant in genomics and proteomics research.
Bioethics and Biomedical Ethics: Exploring ethical considerations in biotechnology, research, and medical applications of biochemistry.
Nutrition and Metabolism: Examining how biochemical processes relate to nutrition, energy metabolism, and human health.

Jesse

Education

Diploma in Business Information Technology at Strathmore University

January, 2017 - November, 2019
Fulltime

Business Fundamentals: Basic concepts in economics, accounting, finance, marketing, and management that form the backbone of business operations.
Information Technology Basics: Introduction to computer systems, software applications, networking, and databases, laying the groundwork for understanding how technology supports business processes.
Business Analysis: Learning techniques to analyze and improve business processes, identifying areas for efficiency and effectiveness using technology solutions.
Data Management: Understanding how to collect, store, organize, and analyze data for making informed business decisions. This might involve learning about databases, data warehousing, and data analytics.
E-commerce and Digital Marketing: Exploring online business models, digital marketing strategies, and the use of technology to reach customers and manage online transactions.
Project Management: Acquiring skills to plan, execute, and oversee projects, including managing resources, timelines, and budgets.
Business Software Tools: Familiarization with software commonly used in business environments, such as spreadsheets, presentation tools, and enterprise resource planning (ERP) systems.
Information Security: Understanding the importance of safeguarding sensitive business and customer data, including basics of cybersecurity and privacy regulations.
System Analysis and Design: Learning how to gather requirements, design, and implement information systems that align with business needs.
Entrepreneurship and Innovation: Exploring the intersection of technology and business innovation, encouraging students to think creatively and identify opportunities for technological solutions.
Communication Skills: Enhancing oral and written communication skills, as effective communication is crucial for conveying technical concepts to non-technical stakeholders.
Ethical and Legal Considerations: Addressing the ethical implications and legal frameworks surrounding technology use in business, including intellectual property rights and privacy regulations.