About

Overall, my three years as a Customer Service Representative/Executive have provided me with a comprehensive understanding of customer service principles and the ability to deliver exceptional support. I have developed strong interpersonal skills, problem-solving capabilities, and a customer-centric mindset that allow me to excel in providing satisfactory resolutions and fostering positive relationships with customers.

Skills

  • Good Customer Service Skills
    9
  • Product management
    3
  • Teamwork
    8

Experience

Glory olanrewaju

Work experience
  • I engage with customers through various channels, such as phone calls, emails, live chats, listen to their concerns, questions, and feedback, and strive to provide prompt and helpful responses.
  • I work towards finding a satisfactory resolution for the customer.
  • Ensuring to have comprehensive understanding of the company's products so as to effectively assist customers and provide accurate information.
  • Collaborating with other teams in order to contribute to the development of knowledge bases, and providing feedback to enhance customer experience may be part of your role.

Glory olanrewaju

Education
  • September, 2014 - January, 2018
  • Fulltime

Related persons

Jennifer RughasonAdministration, Customer service, Human Resources