About

I am a qualified project manager with vast experience in Project proposal writing, monitoring and evaluation, budgeting and resources allocation. Additionally, I have leadership good leadership skills

Skills

  • Communication
    10
  • Teamwork
    10
  • Problem-Solving
    10
  • Creativity
    10
  • Leadership
    10
  • Team management and leadership
    10
  • Excellent communication and interpersonal skills
    10
  • Leadership & Project Management
    10
  • Business Development
    9
  • Office management
    10
  • Management
    10
  • Proposal Writing
    10
  • Microsoft Office (Word/Excel)
    10
  • Budgeting and Cost Management
    10
  • Salesforce
    10
  • Clients Relationship Management (CRM)
    10
  • Enterprise Resource Planning
    9
  • Debt collection
    10
  • Customer service
    10
  • Monitoring and Evaluation
    10
  • English and Kiswahili
    10

Experience

Evans Mulongo

Work experience
  • 1. Client vetting and Management
  • Recruit new applicants: Identify capable clients for Tugende leases.
  • Register applicants: Meet with applicants to obtain information from them and answer their questions about the application process.
  • Vet applicants: Conduct field visits (at applicant’s stage and home) while paired with another Field Officer.
  • Analyze the strength of completed applications: Analyze applicants’ financial status, creditworthiness, and outstanding leases to determine applicant qualification.
  • Approve/Reject applicants: Evaluate applicant's creditworthiness in line with the existing guidelines.
  • Managing lease agreement: Review lease agreements to ensure that they are complete and accurate according to the Tugende Policies. Help deliver Motorcycles to new clients. Ensure that clients understand the key terms and conditions of Tugende, as well as the warranty and maintenance requirements, before handing over the Motorcycles.
  • 2. Manage client needs and portfolio performance
  • Collections: Manage a portfolio of clients. Regularly follow up on client repayments (on the phone and in-person), understand any repayment and work challenges, give recommendations, or escalate problem cases where necessary. Ensure client data is accurately captured in the lease management system in a timely manner.
  • Customer service: Listen and attend to customer comments and inquiries, give recommendations, or escalate problem cases where necessary.
  • Office work: Be able to help with office work including signing contracts with clients, transferring titles for Motorcycles, and processing passenger service vehicle licenses (PSVs).
  • Office support: Manage motorcycle traffic outside the office, and coordinate clients during applicant classes.
  • Coordinate with local authorities: Engage them as required to facilitate field operations.

Evans Mulongo

Work experience
  • DUTIES PERFORMED INCLUDE:
  •  Organizing project meetings with stakeholders
  •  Documentation of project activities at each and every stage of the project and submitting project reports weekly
  •  Distributing and allocating project resources
  •  Making payments to project casual labourers
  •  Managing project finances and budgetary control
  •  Maintaining good communication with the project team
  •  Carrying out project monitoring, evaluation and review.
  •  Stakeholders management
  •  Addressing Project conflicts within the project site
  •  Ensuring safety of the project resources
  •  Project Time management

Evans Mulongo

Work experience
  • September, 2017 - September, 2018
  • Fulltime
  • ▪ Responding to customer queries.
  • ▪ Opening of new membership accounts.
  • ▪ Registering new members.
  • ▪ Issuing of bank statements.
  • ▪ Checking if the customer is eligible for a loan.
  • ▪ Checking the customer's account balances.
  • ▪ Filling the pay point forms for the customers
  • ▪ Addressing customer issues in an efficient manner.
  • ▪ Answering calls from branch offices as well as calls from customers.

Evans Mulongo

Education
  • September, 2014 - March, 2019
  • Fulltime
  • Project planning and management

Evans Mulongo

Education
  • February, 2009 - November, 2013
  • Fulltime
  • KCSE