Skills

  • Customer service
  • Restaurant
  • Retail
  • Good communication skills and building trust
    9
  • Critical thinking and problem solving skills
    9

Experience

Eurydice Levine

Work experience
  • Customer Service  at   Amazon
  • December, 2022 - January, 2024
  • Fulltime
  • Being the first point of contact I engage with customers via chat , email , or phone calls .
  • Handle All concerns and questions
  • Use various tools and resources to investigate and find solutions to customer problems.
  • Provide accurate information about orders, products, shipping, payment methods, and other Amazon-related topics & Carefully document all interactions, feedback, and resolutions within the customer service database, ensuring efficient tracking of customer issues.