About

Ellen Shaffer is a highly professional and knowledgeable CPA with extensive experience in tax preparation for individuals and small businesses. She is praised for her thoroughness, attention to detail, and responsiveness, consistently providing reliable and efficient service that helps clients navigate complex tax situations. Ellen is trusted for her ability to deliver accurate, timely results while maintaining clear communication and personalized support.

Recommendations

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Tina Keeling

 12/26/2025
1

"She made a $26,000 error in favor of the IRS on an electronically filed tax return. I identified the mistake only after the return had already been submitted. When I brought this serious error to her attention, her response was dismissive—she simply stated, “Everyone makes mistakes,” and offered no apology or accountability.

Despite the error being entirely hers, she charged me $65 to file an amended Form 1040 to correct it. That amendment was never successfully processed. She then demanded an additional $65 to resubmit the Form 1040X, which also failed. As a result of her repeated mistakes and incompetence, I was forced to file a paper Form 1040X myself.

Due to this mishandling, it took nearly three years for me to recover the $26,000 owed to me by the IRS. Her lack of professionalism, accountability, and competence caused significant financial stress and unnecessary delay. She is one of the worst CPA/tax professionals I have ever dealt with."

1   

  • C G

    6mo

    Looks like we had similar experiences. My experience was disappointing to say the least. She made several oversites with my federal and state taxes. I... had to point out the errors I observed when she provided me the final versions. I had to file two state returns for Texas and Wisconsin. After she submitted the return for Wisconsin, I received a letter from them that the refund calculated was incorrect by several hundreds of dollars (not in my favor) Ellen stated it was a "software malfunction"- when I requested "some" reimbursement for her $1,600+ tax preparation fee due to her excessive errors and omissions, her response back to me was "NOT A CHANCE"- No apology or accountability to us! I cannot, with a good conscious, recommend her to anyone.  more

Josi Haney

 8/9/2026
10

"Amazing"

Tina Keeling

 12/26/2025
1

"She made a $26,000 error in favor of the IRS on an electronically filed tax return. I identified the mistake only after the return had already been submitted. When I brought this serious error to her attention, her response was dismissive—she simply stated, “Everyone makes mistakes,” and offered no apology or accountability.

Despite the error being entirely hers, she charged me $65 to file an amended Form 1040 to correct it. That amendment was never successfully processed. She then demanded an additional $65 to resubmit the Form 1040X, which also failed. As a result of her repeated mistakes and incompetence, I was forced to file a paper Form 1040X myself.

Due to this mishandling, it took nearly three years for me to recover the $26,000 owed to me by the IRS. Her lack of professionalism, accountability, and competence caused significant financial stress and unnecessary delay. She is one of the worst CPA/tax professionals I have ever dealt with."

1   

  • C G

    6mo

    Looks like we had similar experiences. My experience was disappointing to say the least. She made several oversites with my federal and state taxes. I... had to point out the errors I observed when she provided me the final versions. I had to file two state returns for Texas and Wisconsin. After she submitted the return for Wisconsin, I received a letter from them that the refund calculated was incorrect by several hundreds of dollars (not in my favor) Ellen stated it was a "software malfunction"- when I requested "some" reimbursement for her $1,600+ tax preparation fee due to her excessive errors and omissions, her response back to me was "NOT A CHANCE"- No apology or accountability to us! I cannot, with a good conscious, recommend her to anyone.  more

Josi Haney

 8/9/2026
10

"Amazing"