Ellam mmei

Followers 1
Connections 5

el***ei@gmail.com

About

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multitasking, leading group discussions and managing projects

Recommendations

Esther Wanjiru

2/17/2023

"Great link."

Experience

Ellam mmei

Work experience

Food and beverages Executive at Marriott

October, 2020 - September, 2022
Fulltime

.Reporting to the Restaurant Manager, assisting to ensure a smooth day-to-day operation of the outlet.
· Extend warm greetings to guest upon arrival and usher them to allocated seats.
· Ensure that mis-en place/side station is all properly set-up before the shift commences.
· Assign responsibilities to team members and offer assistance during busy periods.
· Handle phone enquiries and take guest reservations in a courteous and prompt manner.
· Perform cashiering duties as and when required.
· Supervise and train team members to ensure high service standards are maintained.
· Assist the Manager to enforce all pre-check and check control procedures.
· Monitor the quality and quantity of all food and beverage items served.
· Ensure that work areas and equipment in the outlet, is safe and without risk to health and safety.

Ellam mmei

Work experience

Food and beverages Executive at Hyatt Place

December, 2017 - August, 2020
Fulltime

Manages the Food and Beverage departments (not catering sales).
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Oversees all culinary, restaurant, beverage and room service operations.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Provides excellent customer service to all employees.
Responds quickly and proactively to employees' concerns.
Provides a learning atmosphere with a focus on continuous improvement.