Skills

  • Recruitment
    1
  • customer relations management
    8
  • Canva
    8
  • Excellent Microsoft Office skills
    8
  • English and Kiswahili
    8

Recommendations

Experience

Deevabits is hiring County Sales Executives who will be responsible for managing a team and selling Deevabits products.

Please click on the link below to apply:

Busia - https://www.shortlist.net/jobs/6338

Bungoma - https://www.shortlist.net/jobs/6336

Siaya - https://www.shortlist.net/jobs/6337

Trans Nzoia - https://www.shortlist.net/jobs/6224

Please share this opportunity widely with your... network.

#ikokazike
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  • Field Sales
Deevabits Green Energy (DGE) is a social enterprise that empowers Village Solar Entrepreneurs (VSEs), mainly youth and women, to establish micro-enterprises distributing solar lamps to rural customers on a Pay As You Go (PAYG) basis. We are currently looking for a County Sales Executive to cover Trans Nzoia County. The County Sales Executive is expected to live and work in the rural communities... where customers live. Women are highly encImplement the assigned sales strategy for your assigned County

Responsibilities

Visit a minimum of three (3) groups per day (Chamas, Women Groups, Boda Boda Groups, and Microfinance groups)
Visit a minimum of three (3) door-to-door customers per day
Prepare and submit your weekly sales plan to the Head of Sales on Friday of every week
Meet and exceed the set monthly sales targets
Ensure all products sold are installed at the customer premises and registrations are completed in your presence
Ensure all faulty products are collected and returned to the Nairobi office within a maximum of three (3) daysouraged to apply.


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  • Sales
  • executive search
  • Uganda
  • Fulltime
  • https://www.shortlist.net/jobs/6283
The Collections Officer will be responsible for relationship building with customers to ensure proper repayments and collections on the loans we provide. This will include reminding customers of payments, working with customers who cannot pay to find a way forward, and ensuring effective debt collection. It will also involve occasionally designing and running surveys and other tools on customer... needs, ability and willingness to pay, and collections/repayments methods.

The specific tasks of this role include:

● Monitoring Repayments: Working with customers to ensure timely repayments.

● Customer Service: Ensure that customers are provided with excellent service and support that will in turn facilitate repayments. This customer service will entail listening and attending to customer comments and inquiries and escalating problem cases where necessary.

● Data Collection: Ensure that all relevant customer-related data is accurately collected so as to facilitate the collection process.

● Developing a clear strategy for driving up customer collections and continuously assessing the viability of collections initiatives.

● Work collaboratively with the Operations team to have a seamless collection procedure.

● Manage a portfolio of clients, regularly follow up on client repayments and escalate problem cases in close coordination with the Senior Accounting Associate and Senior Credit Manager.

● Undertake occasional surveys on customer ability and willingness to pay.

● Ensure the set targets on bad debt recoveries are met.

● Attend regular payment-related queries from the business and customers on a day-to-day basis.

● Work with service providers on recoveries and coordinate with the local authorities to facilitate field operations.

● Provide small business/accountancy training to delinquent customers.

● Ensure all collections/repayments documentation is up to date and complete.

What excites you:

● Connecting with customers and helping people find solutions to problems.

● Being part of an organization that is changing Africa’s future for the better.

● A fast-paced environment where constant change is the norm and individual initiative-taking is encouraged.

● Working directly in the field with bottom-of-the-pyramid customers.

●Having the autonomy to implement your creative solutions – not just coming up with ideas, but possessing the commitment and skill to implement them.

● Passion for organization, attention to detail, and precision.

Job Requirements:

● A Diploma in a Business-related field preferably with other qualifications in credit management.

● 3+ years of working experience in active debt collection/recovery gained in a financial services industry i.e. asset-based lending

● Must be familiar with the legislation and statutory requirements regarding loan monitoring, recovery, and debt collection.

● Excellent communication and interpersonal skills.

● A team player who can manage efficiently in a changing environment.

● Ability to work independently.

● High level of integrity.

● Fluency in English and Luganda.

● Strong skills in Microsoft Excel. This role will require a significant level of accurately capturing and entering data.

● Strong written and verbal communication skills.

● Commitment to excellence, outstanding work ethic, and attention to detail.

● Resourcefulness and creative problem-solving. more
  • result-oriented
  • Integrity and honesty
  • Client Relationship Management
  • Hardworking
  • Self- Motivated
  • Quality data collection procedures and Management
4   
Position Summary

Clean Technology Hub is seeking a motivated Junior Associate, Operations to contribute to the success and growth of its Research program. As a Junior Associate, you will work with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently.

Responsibilities:

Assist Operations Manager and provide support in... performing business operations duties as and when required.
Update internal operation procedures document as needed.
Coordinate with Operations Manager to schedule team meetings and to provide follow-ups.
Support in managing and resolving operational issues.
Work towards providing excellent customer service.
Participate in customer meetings and distribute minutes of meeting to the appropriate parties
Sort and distribute mails and faxes to respective personnel.
Store, file and retrieve corporate documents and reports as and when needed.
Order, store and organize all office supplies.
Manage incoming and outgoing letters and packages.
Perform general office administrative and clerical duties.
Other duties as assigned.
Skills/Knowledge

Minimum of 2 years of professional experience.
Must have basic knowledge of minute-taking and writing
Must be able to write fluently
Must possess a Graduate degree
Excellent verbal and written communication skills including strong drafting ability.
Strong attention to detail and organization is a must.
Fluency in written and spoken English. Proficiency in languages other than English will be an added advantage.
Team player who is also able to work independently and is a self-starter.
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), Google Suites and other Software Tools.
Personal commitment to CTH's vision and mission.
Who you are:

A self-starter who is able to learn, and work independently and passionately.
You seek to take on new types of work, even without supervision.
You show a willingness to work, travel, and do what it takes to get the job done.
You are comfortable with ambiguity and the ability to operate effectively in a changing context.
You are able to react with appropriate levels of urgency to situations and events that require a quick response.
You can build strong relationships with clients and colleagues in a high-paced environment.
You must speak and write well and have a reasonably good command of the English language more
  • Microsoft Office
  • Excellent communication and interpersonal skills
  • Accuracy and strong attention to detail.
  • Minutes writing skills
  • Office Administrator
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