About

ICT Support Technician with experience in providing technical support, troubleshooting and resolving hardware and software issues. Skilled in networking, PC maintenance and Microsoft Office applications. Applying for the position of ICT Intern at Fairmont Hotels & Resorts to utilize my knowledge and experience in providing best-in-class technical support.

Skills

  • CCNA Routing and Switching
  • DELF A2
  • ICDL
  • Highly organized and detail-oriented
  • Ability to work under pressure
  • English
    8
  • KISWAHILI
    8
  • French
    5

Experience

Eric Muchangi

Work experience
  • 1. Troubleshooting users' technical and operational problems.
  • 2. Assisting in setting up and connecting to virtual court links.
  • 3. Occasional reception work.
  • 4. Typing drafted work by the advocate.

Eric Muchangi

Work experience
  • 1. PC repair and maintenance.
  • 2. Printer maintenance.
  • 3. Networking
  • 4. User support: troubleshooting user's technical and operational problems.
  • 5. Telecommunications

Eric Muchangi

Education
  • September, 2017 - December, 2022
  • Fulltime
  • Second Class Honours (Lower Division)

Eric Muchangi

Education
  • January, 2011 - November, 2014
  • Fulltime
  • Grade: A- (minus)

Related persons

emmanuel saginiEngineering, Project Management, Software development