Skills

  • IT support skills like troubleshooting and repair
    10
  • Database Management with SQL
    9
  • Network Administration
    8

Experience

Dickson Sande

Work experience
  • Install, configure, and maintain computer hardware, software, and network infrastructure to ensure seamless operations. • Diagnose and resolve hardware, software, and network issues.
  • Provide timely support to users and escalate unresolved problems as necessary.
  • Maintain accurate records of IT assets and assist in procurement to ensure alignment with organizational needs.
  • Train staff on IT systems and tools, and create comprehensive documentation for processes, troubleshooting, and best practices.
  • Conduct regular system audits, ensure optimal performance, and implement security measures to protect IT infrastructure.
  • Collaborate with service providers to address service gaps, introduce new technologies, and ensure smooth rollouts of applications.
  • Stay updated with emerging technologies, evaluate their relevance, and recommend innovative solutions to improve productivity and system efficiency.