About

I am a freelance virtual Assistant. I am a resourceful, focused, ambitious and self-driven individual. I am a quick learner and open to new ideas and possibilities.

Skills

  • digital marketing and advertising
    8
  • Excellent communication and interpersonal skills.
    8
  • Customer Service and Support
    10
  • Microsoft 365: MS Word MS Excel MS Access MS PPT
    7
  • Fluent English and Kiswahili
    9

Recommendations

VICENT TWINAMASIKO

6/15/2024
9

"Diana is a hardworking and dedicated individual who can work under minimum supervision to bring positive results in fulfilling company's mission, vision and objectives, I strongly recommend her for any job opportunity "

Experience

Diana Machana

Work experience
  • >Manage transactions with customers using cash registers.
  • >Scan goods and ensure precising is accurate.
  • >Collect payments whether in cash or credit.
  • >Issue receipts, refunds, and change or tickets.
  • >Redeem stamps and coupons.
  • >Cross sell products and introduce new ones.

Diana Machana

Work experience
  • >Educating customers on available loan products and criteria for qualifications.
  • >Offering financial advice to customers depending on their financial needs.
  • >Helping customers apply for loan facilities.
  • >Following up on customers to repay their loans and secure new loans.
  • >Closing loan transactions with customers.

Diana Machana

Work experience
  • August, 2018 - November, 2018
  • Fulltime
  • >Balancing ledger cashbooks.
  • >Balancing revenue receipt slips, balancing bank reconciliation statements and reconciliation of creditors.
  • >Banking and releasing cheques through Electronic Fund Transfer.

Diana Machana

Education
  • >Attending classes, conducting research and doing personal revisions, and taking tests and examinations.
  • >Gained a detailed knowledge on insurance, types of insurance products, evaluation of risks, and survival analysis for life assurance.
  • >Gained knowledge on financial investments and risk analysis through the study of different financial products in the stock markets and how to invest in them.
  • >Gained knowledge on probability, statistics and calculus and their applications in the financial and investment fields.
  • >Gained knowledge on statistical programming and various programming languages such as C and C++.
  • >Gained knowledge on e-commerce and the different tools for successful online businesses.

Diana Machana

Education
  • >Gained basic computer knowledge on computer hardware, computer software, operating systems, purchasing and assembly of a computer and servicing and maintenance of computers.
  • >Gained skills on computer office applications such as Ms Word, Ms Excel, Ms Access, Ms Power Point, and using Ms Outlook,
  • >Learned the fundamentals of computer network and internet.

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VICENT TWINAMASIKO

6/15/2024
9

"Diana is a hardworking and dedicated individual who can work under minimum supervision to bring positive results in fulfilling company's mission, vision and objectives, I strongly recommend her for any job opportunity "