Experience

Deborah Chadeka

Work experience
  • Prepare payment analysis reports on recovery of government liabilities.
  • Sort, batch and balance paid vouchers from the cash office.
  • Record all pensioner’s files and dispatch to either assessment or registry sections.

Deborah Chadeka

Work experience
  • Reconciling payments
  • Data entry and data cleaning

Deborah Chadeka

Work experience
  • November, 2018 - February, 2019
  • Fulltime
  • Liaise person between Safaricom partner and internal team offering operation support for merchant financing (mobile banking).
  • Analyzed the rate at which merchants defaulted on their loans and facilitated loan payments.
  • Empowered the contact center support team on product knowledge and troubleshooting skills to reduce turnaround time in addressing customer requests.
  • Prepared progress reports on the amount of money disbursed, the interest charged and repayments made.