About

Manage the workflow of order across multiple processes. Manage customer experience while minimizing fulfillment cost across multiple FCs. Responsible for communication of workflow status with Operations Managers and Area Managers including escalation of any Customer Experience risk, SLA failure risk, or deviation from Standard Work to the Senior Manager or General Manager.

Skills

  • English
    8
  • French
    8
  • Kiswahili
    8
  • LINGALA
    8
  • Tshiluba
    8

Recommendations

Jey MUSUKA

 4/2/2026
Provided a score of  
10
  for david ngoie

Experience

david ngoie

Work experience
  • Logistic Coordinator at   Amazon
  • Manage the workflow of order across multiple processes.
  • Manage customer experience while minimizing fulfillment cost across multiple FCs.
  • Responsible for communication of workflow status with Operations Managers and Area
  • Managers including escalation of any Customer Experience risk, SLA failure risk, or
  • deviation from Standard Work to the Senior Manager or General Manager.
  • Facilitate communication between multiple areas of the operation.
  • Manage flow settings for multiple process paths in inbound and/or outbound operations for
  • multiple Fulfillment Centers based on shift plan.
  • Delivering outstanding carrier and driver experience/solutions, in a call center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network.
  • Providing support to field teams in driver assignment, load acceptance and driver/equipment availability.
  • In partnership with the Supply Chain Leadership, provide support for the fulfillment centers in South-east of US, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, procurement transaction and expediting support.
  • Develop deep knowledge of non-inventory items and align with like buildings to drive best practices.
  • Partner with Accounts Payable, Suppliers and various internal teams to ensure timely resolution of vendor payment issues.

Jey MUSUKA

 4/2/2026
Provided a score of  
10
  for david ngoie