About

I am a dedicated and enthusiastic professional with over three years of experience in customer service and two years in records management. I bring a strong blend of communication (both written and verbal), problem-solving, interpersonal, and active listening skills. My background has also equipped...

Skills

  • Good Customer Service Skills
    8
  • Excellent communication and interpersonal skills
    8
  • Critical thinking and problem solving
    9
  • Ability to Multitask
    9
  • Flexibility and Adaptability
    8
  • Ability to work independently and meet deadlines
    8
  • English and Kiswahili
    10

Experience

Benard Kimani

Work experience
  • Provide product and service information to customers
  • Managing inbound and/or outbound calls
  • Building product knowledge
  • Manage and resolve customer complaints
  • Building sustainable customer relationship

Benard Kimani

Work experience
  • February, 2022 - October, 2022
  • Fulltime
  • Supporting and training field agents who are selling Apollo's agricultural products and services to small-scale farmers. This role involved guiding and motivating agents, monitoring their sales performance, and ensuring they are equipped with the knowledge and skills to succeed.

Benard Kimani

Work experience
  • February, 2016 - September, 2016
  • Fulltime
  • HR responsibilities including records management and appraisal, requisitions, filling, preparing local purchase orders for judges cars and maintenance, assigning and reassigning judges cars and drivers, approving leave days

Benard Kimani

Education
  • September, 2013 - December, 2023
  • Fulltime

Benard Kimani

Education
  • February, 2008 - December, 2011
  • Fulltime

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