Skills

  • Customer service
    10
  • Microsoft Office
    9
  • Excellent communication and interpersonal skills
    8
  • sales and marketing
    8
  • Detail oriented and accuracy
    9
  • Driving license (category BCE)
    8
  • English and Kiswahili
    10
  • ENGLISH KISWAHILI KIKUYU AND KIKAMBA
    10

Experience

Banaby Kamiru

Work experience
  • February, 2021 - October, 2024
  • Fulltime
  • Worked as a Service Desk Officer where I was recognized each year as the best staff in customer service. I got recognized by the branch team over years as the best staff in customer service and got appraised to become a Senior Service Desk Officer. During this time I had six staff whom I got to oversee. I went for a full training on fire martial and first aid roles where I was awarded certification. I also have had many online trainings provided by my previous employer on topics on customer service, money laundering, security, compliance, work-family balance, office etiquette and dress code among others.

Banaby Kamiru

Work experience
  • Head Office; 2018-2021 Worked as a quality assurance and data verification officer among other roles such as Data entry and file management where I got multiple recognition over the years as the best Back Office Staff by the Customer Service director over years

Banaby Kamiru

Education
  • Awarded with certificate on SPSS: Data coding, data entry, data analysis and interpretation

Banaby Kamiru

Work experience
  • January, 2017 - January, 2018
  • Fulltime
  • Ensured rent is payed on time as well as tenants had quality services for seven hostels. I was able to learn to have a balance on service delivery at the same time ensuring compliance and timely payment.

Banaby Kamiru

Work experience
  • I worked as an assistant during sales of various Insurance products on life assurance and general office work including preparation of spreadsheets and presentation. I got to learn more on the co-oporate work life balance and well as sales.

Banaby Kamiru

Education
  • Trained on driving vehicles of class BCE and was issued with a driving license.

Banaby Kamiru

Work experience
  • Helped in general office work including Processing of loans, handling financial transactions eg withdrawals and deposits, banking of cheques, accounting and advertisement among other roles. The experience gave me a glimpse of a good working relationship between staff.

Banaby Kamiru

Education
  • January, 2014 - February, 2018
  • Fulltime
  • Bachelor's of Science- Economics and Statistics, Second Class Upper Division. I attended various trainings and conferences including certifications eg SHUGA facilitators training(life long decions and business- social relationship), became an ACCA brand ambassador for the university, Engaged in scouting and Redcross where we took donations and offered them to the vulnerable and orphance children and also engaged in various education clubs relating to my studies.

Banaby Kamiru

Work experience
  • Taught computer studies to upper class students on the basic Microsoft office tools as well as typing skills. During this period I worked on my typing skills and has become more and more efficient overtime

Banaby Kamiru

Education
  • January, 2008 - December, 2012
  • Fulltime
  • Was certified with KCSE certificate and a good conduct certificate. Was disciplined and engaged in various clubs

Banaby Kamiru

Education
  • January, 2001 - December, 2008
  • Fulltime
  • Certification of completion of primary education. Scored 295/500 marks

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