Skills

  • Customer service
  • Design
  • System administration
  • Adobe Photoshop
  • ICT
  • illustrator
  • IT
  • Photoshop

Recommendations

wilfred kinoti

6/3/2024
10

"I am pleased to recommend Angie for her outstanding performance in our IT department. She has consistently demonstrated exceptional technical skills, a strong work ethic, and a keen ability to solve complex problems efficiently. Her contributions have significantly improved our team's productivity and overall success. Angie is not only a highly competent IT professional but also a great team player who collaborates effectively with colleagues and provides valuable support whenever needed. Her dedication, attention to detail, and proactive approach make her an invaluable asset to our department.
I have no doubt that Angie will continue to excel and make significant contributions to any project or team she is a part of."

Experience

Angie Linda

Work experience
  • February, 2022 - January, 2023
  • Fulltime
  • Administering and providing technical user support
  • Actively participating in Developing of workplace policies
  • Connecting, configuring, and sharing local and network printers for users
  • Troubleshooting network and connectivity issues, reported system failures and providing
  • appropriate solutions.
  • Conducting Daily Monitoring of computer systems and networks
  • Managing Users in Active Directory
  • Managing support tickets with software and hardware issues.
  • Installing and configuring of proprietary software
  • Implementing and providing technical support for all the SAP system modules.
  • Repairing and maintaining of PCs and Laptops
  • Working closely with user departments in undertaking systems analysis of business
  • requirements, design, implementation, and support software solutions
  • Undertaking internal training of end-users on implemented ICT systems; and participating
  • in capacity building on ICT systems.
  • Managing Local Area Network (LAN) within the Universities Fund
  • Spearheading of the creation and maintenance of the Intranet through SharePoint.
  • Coordinating, organizing and conducting Monitoring and Evaluation of Public
  • Universities.
  • Spearheading the Designing of posters to disseminate information through the Universities
  • Fund social media.
  • Liaising with third party suppliers to resolve system issues.

Angie Linda

Work experience
  • November, 2021 - January, 2022
  • Fulltime
  • Help Desk Support
  • Conducted PC Imaging and update of software
  • Offered first-line hardware and software support
  • Resolved incidents and concerns reported by the end user
  • Monitored the performance and utilization of computer resources and configured them for
  • optimal performance
  • Installed and configured computer systems
  • Troubleshooted systems and network problems, diagnosed and solved hardware/ software
  • faults
  • Configured Email (Outlook) and internet for users
  • Monitored and maintained computer systems and networks
  • Connected, configured, and shared local and network printers for users
  • Established user needs and Replaced parts as required
  • Installed and supported new applications

Angie Linda

Education
  • Networking and Cyber Security, Web Development

Related persons

wilfred kinotiICTO at UNIVERSITIES FUND
Joseph MwangiProject Management, IT, Data Analysis
canton otienocyber security analyst, problem solving and leadership, Experience working with Cloud services
Titus MachariaAccounting, Business Development, Finance

wilfred kinoti

6/3/2024
10

"I am pleased to recommend Angie for her outstanding performance in our IT department. She has consistently demonstrated exceptional technical skills, a strong work ethic, and a keen ability to solve complex problems efficiently. Her contributions have significantly improved our team's productivity and overall success. Angie is not only a highly competent IT professional but also a great team player who collaborates effectively with colleagues and provides valuable support whenever needed. Her dedication, attention to detail, and proactive approach make her an invaluable asset to our department.
I have no doubt that Angie will continue to excel and make significant contributions to any project or team she is a part of."