About

Certified Public Accountant with over 10 years of experience in book keeping, accounting and administrative management across multiple industries. Skilled in financial reporting, data analysis, bank reconciliations, imprest management, and financial data entry. Proficient in Microsoft Office, SAP, Enterprise Content Management (ECM),Turn Quest (LMS & GIS), and CRM systems.

Skills

  • Billing and invoicing
    8
  • Imprest Management
    9
  • Payment Posting & Processing remittances
    6
  • Customer & provider communication
    8
  • Enterprise Content Management
    6
  • sap
    7
  • LMS
    7
  • GIS
    7
  • CRM
    7
  • MS Outlook
    8
  • English and Kiswahili
    8

Experience

ALICE MWANGI

Work experience
  • Account Reconciliation & Management: Ensure accurate reconciliations of accounts by verifying premium payments, maintaining receipting and banking records, and balancing accounts to prevent discrepancies.
  • Premium receipting and posting: Oversee timely posting of premiums received, ensuring the accuracy of amounts and proper documentation of transactions.-
  • Customer Communication: Act as the point of contact for customers, providing constant updates and addressing queries related to their accounts.
  • Reporting & Documentation: Generate and maintain accurate reports on premium receipting, payments, and cash management, ensuring compliance with internal processes.
  • Administrative Efficiency: Coordinate with various departments to ensure smooth operations and financial processes, including managing petty cash, bank deposits, and policy documentation.

ALICE MWANGI

Work experience
  • Imprest & Cash Management: Managed imprest funds and oversaw accurate disbursement and usage, ensuring compliance with internal controls.
  • Reconciliation: Conducted daily reconciliation of cash transactions, ensuring all payments were accurately recorded, and accounted for with no discrepancies.
  • Service Provider & Customer Support: Acted as the liaison between customers and internal teams, ensuring timely payment processing and resolving any account issues promptly.
  • Submit receipting and banking reports and all the relevant documents to the chief cashier on a weekly basis.

ALICE MWANGI

Education
  • December, 2014 - December, 2018
  • Fulltime

ALICE MWANGI

Work experience
  • Payment & Premium Handling: Processed premium payments, maintained accurate receipting, and ensured timely banking of premiums, with no errors.
  • Reconciliation of Accounts: Ensured accurate reconciliation of accounts, addressing and resolving discrepancies to maintain accurate financial records.
  • Communication with Providers: Managed local check-offs and ensured accurate follow-up to maintain strong relationships and ensure timely payments.
  • Customer Service Excellence: Delivered exceptional customer service, resolving inquiries and providing updates on the status of premium payments and financial records.

ALICE MWANGI

Work experience
  • Account Management: Captured and recorded customer and provider information into the system for easy follow-up and issue resolution.
  • Operational Reporting: Prepared regular operational reports to provide clear insights into service provider and customer status, ensuring transparency and compliance.
  • Customer Communication: Maintained direct communication with service providers, managing queries and facilitating smooth processing of transactions and reconciliations.

ALICE MWANGI

Work experience
  • Invoice & Payment Processing: Handled patient billing, invoicing insurance companies, and managed daily financial transactions accurately.
  • Account Reconciliation: Ensured proper billing and reconciliation of services rendered, coordinating with insurance companies and patients to resolve discrepancies.

ALICE MWANGI

Education
  • October, 2008 - December, 2012
  • Fulltime

ALICE MWANGI

Education
  • February, 2003 - December, 2006
  • Fulltime

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