About

Efficient customer service professional with 2+ years of experience in call center service. Adept at handling an average of 85% of customer inquiries on a daily basis while consistently resolving client issues smoothly and quickly. Fluent in both English and Swahili and able to provide clear customer service in both languages. Seeking to apply Market Research Data & Analytics and not limited to Administrative and Coordinating duties.

Skills

  • Customer service
  • Sales
  • ICT
  • English and Kiswahili
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Recommendations

Experience

  • Customer Service Representative  at   Koko Networks  
  • December, 2021 - March, 2023