About

I am an ICT professional with a BSc in Information Technology (Upper Second Class Honours) from Maseno University and over three years of progressive experience in ICT support, systems administration, and network management. My background includes managing core systems, configuring networks, providing end-user training, and supporting business continuity through data backups and disaster recovery measures. I have hands-on expertise from working with Kenya Power (DSH Fibre Project), Jaramogi Oginga Odinga Teaching & Referral Hospital, and volunteer roles at BitHost Technologies and KESREF, where I developed strong skills in LAN/WAN setup, troubleshooting, fiber infrastructure maintenance, and ICT equipment administration. I am proactive, a strong team player, and committed to delivering reliable ICT solutions that enhance efficiency and service delivery.

Skills

  • information technology skills
    8

Experience

Albert julu

Work experience
  • Casual (with DSH Project) Mombasa. at   Kenya Power
  • Maintain safety and quality standards during installations and maintenance of fibre optic cables.
  • Perform splicing at fibre distribution hubs and handle fault resolution.
  • Conduct OTDR and power meter tests on fiber links.
  • Provided general support.

Albert julu

Work experience
  • November, 2021 - January, 2022
  • Fulltime
  • Managed critical systems including Hospital Information System (FUNSOFT), Laboratory Information System (Labware), and web applications.
  • Troubleshot and configured servers, printers, photocopiers, and desktop hardware.
  • Installed and maintained operating systems (Windows 7, 8, 8.1, 10).
  • Responded to technical issues escalated by hospital users, ensuring prompt resolution.
  • Set up and maintained hardware/software in compliance with ICT policies.
  • Configured network equipment including routers, switches, and UPS devices.
  • Assisted with fiber cable splicing and supported users in Microsoft 365 environments.
  • Demonstrated punctuality, teamwork, and strong work ethic throughout the internship.
  • Recognized for being, hardworking, innovative, and a committed team player by senior ICT staff.

Albert julu

Work experience
  • September, 2018 - November, 2018
  • Fulltime
  • Implemented optimized troubleshooting procedures, enhancing system performance and efficiency while providing first-line support for hardware and software issues.
  • Managed daily backup operations, network access, and remote connectivity, including configuration of Mikrotik and Ubiquity equipment.
  • Conducted testing and evaluation of new hardware and software, replacing damaged components as needed.
  • Assisted clients with proper equipment usage and collaborated with experienced IT professionals, gaining valuable knowledge in emerging technologies.

Albert julu

Work experience
  • Troubleshot and resolved hardware and software issues on staff computers.
  • Installed and updated operating systems and various software applications.
  • Supported network establishment, maintenance, and upgrades for LAN/WAN.
  • Conducted preventive maintenance and repair of ICT assets.
  • Managed ICT inventory and performed antivirus license activation.
  • Monitored systems availability and uptime to ensure optimal performance.
  • Collaborated across departments, consistently praised for punctuality and responsibility.
  • Gained extensive work experience in a fast-paced, government-related agricultural firm, fostering strong relationships across departments.

Albert julu

Education

Albert julu

Education

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