About

I am a seasoned professional with a background in the fintech industry, specializing in roles such as Product Operations Associate, Customer Success Associate, and Call Centre Agent. My expertise lies in product ownership and process improvement, customer support, call center, and data-driven insights. I hold certifications in fintech-related areas, demonstrating a commitment to continuous learning and professional development. I am now seeking opportunities that will allow me to leverage my diverse skill set to contribute to organizational growth and success in a dynamic and challenging environment.

Skills

  • Customer support
    10
  • Process Improvement
    8
  • Digital payment channels
    8
  • Vendor Management
    8
  • Stakeholder engagement
    8
  • Interpersonal skills
    9
  • Creativity
    8
  • Leadership
    8
  • Teamwork
    9
  • Product management
    8
  • Call Centre Experience
    9

Recommendations

Experience

9

"A diligent man who pursue his dreams and able to meet goals."