About

A multi skilled and results-oriented professional with vast experience in HR and administration work having served in various organizations, responsible for the management of Human Resource and Administration day to day operations.

Skills

  • Relationships Management
    10
  • Human Resource management
    9
  • Human Resources Information Systems (HRIS)
    8
  •  Excellent report writing and presentation skills
    9
  • Planning and Organizing
    10
  • Team management and leadership
    10
  • HR Policy Development and Implementation
    8
  • Performance Management
    9
  • Talent Management and Retention
    8
  • records management
    10
  • Training And Development
    9
  • Excellent communication and interpersonal skills
    9
  • Computer Skills
    10
  • English and Kiswahili and Kikuyu
    10
  • Kamba
    6

Experience

Agnes Kaberere

Work experience
  • Employees Database management within Human Resource Information System (ERP System).
  • Management and Coordination of end to end recruitment process including; vacancy advertisement, receiving applications, conducting Interviews, selection, placement, staff inductions and orientations and documentation.
  • Implementing of Human Resource Information System s (ERP software System) and other web-based systems within the Authority.
  • Coordination of staff performance management within the Regulatory Authority including; setting KPIs, conduct performance appraisal, and ensure feedback on performance is communicated to staff and senior management.
  • Work collaboratively with departmental heads in policy development and implementation ensuring their Compliance with basic Legal requirements
  • Management of trainings, workshops and other capacity building activities.
  • Staff contract management, including; drafting, tracking expiry dates and giving advice on renewal.
  • Preparing HR related metrics report to be presented to the board while providing HR consultative support.
  • Staff Leave, attendance and absence management.
  • Management of staff health and safety including OSHA.
  • Coordinating communication flow between top management, junior staff and other stakeholders.
  • Assist in designing job descriptions that guides recruitment and development of training programs for continuous learning.
  • Responsible for day to day Human Resource Management operations and administrative roles, recommending solutions to any challenge encountered.
  • Staff record management both manually and electronically while ensuring their safety, security and accuracy.
  • Establishing and Coordinating the Regulatory Authority’s committees and Terms of Reference for each committee.
  • Coordinating performance contracting committees including; Disability, Alcohol and Drugs Abuse, Business Process engineering and Reengineering, HIV &AIDS, Diversity, Equity and Inclusion among others.
  • Conducting Training Needs Assessments and identifying skills and knowledge gaps that need to be addressed, recommend and communicate solutions for any gap.
  • Developing of Skills Inventory and conducting skills gap analysis that guides succession Planning, Learning and Development, strategic Workforce Planning thus creating competitive advantage.
  • Undertaking HR research and surveys and communicate results
  • and recommendations to top management for continuous improvement.
  • Oversees the HR operations, overseeing process improvements, innovation, and supervises the HR department's day-to-day administrative tasks while providing responsive service to arising HR issues.
  • Achievement
  • I managed to established a Human Resource Department from scratch, coordinated development and implementation of Systems, Policies and procedures,Processes, structures, guidelines, among others

Agnes Kaberere

Work experience
  • November, 2018 - December, 2020
  • Fulltime
  • Responsible for development, implementation and review of HR policies, company guidelines and standard practices, ensuring they adhere to standards and laws.
  • Assist in Talent acquisition and management of recruitment process.
  • Conducting staff trainings and development and making recommendations for training requirements.
  • Provide consultative Human Resource support.
  • Preparation of budget with specifications.
  • Management of exit process and conducting exit interviews.
  • Staff Leave and absence Management.
  • Staff database creation, updating status and data analysis.
  • Maintain custody of accurate and updated business and staff records.
  • Coaching and Mentoring junior staff
  • Clients Relationships Management.
  • Carry out administrative duties including; taking minutes at meetings, liaising with staff in other departments, scheduling meetings, managing diaries, drafting communications, order office supplies, booking for accommodation, Oversee office cleaning and general maintenance, among others.

Agnes Kaberere

Work experience
  • January, 2012 - September, 2018
  • Fulltime
  • HR Functions
  • Lead staff performance management process and conduct of annual performance evaluation process.
  • Conduct of staff training needs analysis, identification of talents for capacity building, placement and development of training program.
  • Trainer on product knowledge and championing customer service.
  • Staff leave management and ensuring less rate of absenteeism.
  • Conduct risk assessment and develop risk mitigation plan.
  • Recommend new staff for confirmation and probation review.
  • Management of all staff welfare within the Branch.
  • Maintain custody of all business records safely and secure.
  • Advocating for an innovative and collaborative team effort for achievement of business growth.
  • Management of employee relations, discipline and handle conflict resolution.
  • Implementing of Human Resource best practices and championing change management and transition.
  • Organizer and Coordinator of Staff meetings in the branch.
  • Manpower Planning, timely identification of required skills and competencies as well as staff orientation at the Brach
  • Development and updating of skills inventory and identification of staffing gaps.
  • Implementation of Human Resource Policies and procedures
  • Operational Functions
  • Supervision of banks daily operations including; Reserve and ATMS custodianship, Enforcement of KYC and CBK prudential guidelines, Cash replenishment and repatriation.
  • Supervision and monitoring of operations at accounts opening, Alternative Business Channels and Customer Service Departments ensuring an effective and efficient service delivery.
  • Bank projects management including; Wings to Fly, Orphaned and Vulnerable Children, Inua Jamii and marketing programs in the branch.
  • Generating, batch proofing of department daily reports and records, ensuring accurate and complete record keeping and filing system.
  • Monitoring of cash limits in the branch to ensure cash levels were sufficient for operations and Continuous monitoring of ATMS ensuring 24/7 uptime.
  • Verification for authentication of all key essential bank documentations for clients.
  • Achievement
  • Effectively managed both HR and Operational roles as a Supervisor and was rated excellent in relationships management

Agnes Kaberere

Education
  • September, 2009 - April, 2012

Agnes Kaberere

Work experience
  • August, 2007 - December, 2011
  • Fulltime
  • Provided, Organized and Coordinated accounts opening, marketing of bank products, training of staff and clients, record and data management, client’s relationship management and delivery on SLA, communication management, offered advisory services to clients, coordinated branch meetings and management of Cards applications and internet banking.
  • Achievement
  • Provided exceptional support to managers and co-workers and clients, increasing the overall efficiency of the organization

Agnes Kaberere

Education

Agnes Kaberere

Work experience
  • Provided wide range of administrative support to the Management of the organization with high degree of efficiency, management of clients for business growth, negotiation of contracts with clients, consulting, generating monthly reports, record management and management of bank transactions as well as being a liaison between clients and company

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