Skills

  • Microsoft Office
  • English
  • Management
  • Excel
  • Typing Skills
  • Customer service
  • Office management
  • Project Management
  • Digital Marketing
  • English and Kiswahili
    10

Experience

Ann Nganga

Work experience
  • Administrative/Secretarial Functions
  • Giving high level administrative, operational/logistical support to office activities
  • Handling both external/internal communication, responding to telephone queries, email correspondence, queries from the general public and requests for information
  • Diary management and scheduling for senior executives by planning and organizing for their meetings
  • Making travel and accommodation arrangements by liaising with the travel agent for flight details, visa application, transit arrangements, re-entry passes, checking travel health requirements, frequent flyer number, boarding pass, airport transfers and maintaining an up-to-date travel schedule
  • Processing travel allowances, preparing travel expense reports and expense reimbursement
  • Drafting, typing, editing, formatting letters, reports and other correspondence
  • Marketing Management
  • Compiling weekly reports for all marketers
  • Updating clients database on weekly bases
  • Marketing programs to schools, institutions, and churches
  • Compiling of yearly income and expenditure for the company
  • Coordinating day to day administrative activities in the company
  • Meetings, Workshops and Conference Management
  • Preparing agendas and other documents for the meetings and circulating to members in a timely manner
  • Taking minutes and circulating to members in a timely manner and follow up on action points with concerned members before the next meeting
  • Organizing workshops and seminars by: organizing venues, equipment and transport for participants
  • Events management e.g. workshops, conferences, end year parties, official office launch, documents dissemination and project dissemination by ensuring required facilities, equipment, venue and writing materials are available
  • Documentation / Information Management
  • Receiving mail and ensuring smooth distribution of both outgoing/incoming and responding accordingly
  • Filing both electronic/paper documents in appropriate files for easy retrieval
  • Maintaining contact database for stakeholders, partners, clients and staff
  • Handling both local and international courier services
  • Formatting and revising papers, presentations, proposals and intervention tools
  • Maintaining procedures manual to ensure consistent performance of departmental work
  • Logistical support
  • Prioritizing transport needs and organizing for staff transport
  • Getting flight details (in liaison with travel agents) and making hotel reservations
  • Staff Training and Supervision
  • Overseeing all aspects of new subordinate staff employee orientation
  • Supervising Drivers, Office Assistant, Office Janitors and Tea Girl
  • Other Duties
  • Assisting in orientation and training of new staff
  • Participating in administrative meetings and ensuring follow-up to completion
  • Ensuring that the asset register is maintained and regularly updated and inventory checks are done
  • Offering logistics during staff recruitment, monitoring leave records and filing staff related documents
  • Ensuring optimum operation of equipment by monitoring use and evaluating needs for new equipment
  • Maintaining supplies inventory by anticipating needs, placing orders and verifying the supplies received
  • Conducting due diligence on suppliers, verifying invoices and making payments to suppliers

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