JOB DESCRIPTION
• Interact with customers via phone, email, online chat, in person, social media • Resolve customer problems and complaints • Answer any questions a customer has • Take payments • Setup and resolve problems with customer accounts • Provide price information • Handle enquiries about deliveries • Verify customers • Keep records of customer interactions and transactions • Engage with customers • Direct unresolved issues to a different department if needed • Communicate and coordinate effectively with internal departments • Provide customers with information on any open orders and invoices • Maintain customer database • Follow company process accurately and efficiently
Qualification Required & Experience
• Friendliness • Excellent verbal and communication skills • Organized • Efficient • Good problem solving skills • Good computer skills • Multitasking • HND or degree
Location: Accra

C.V. ‘s should be sent via:
indicating the position as the subject of the e- mail
Closing Date: 19 March, 2025