JOB DESCRIPTION
• Interact with customers via phone, email, online chat, in person, social media • Resolve customer problems and complaints • Answer any questions a customer has • Take payments • Setup and resolve problems with customer accounts • Provide price information • Handle enquiries about deliveries • Verify customers • Keep records... of customer interactions and transactions • Engage with customers • Direct unresolved issues to a different department if needed • Communicate and coordinate effectively with internal departments • Provide customers with information on any open orders and invoices • Maintain customer database • Follow company process accurately and efficiently
Qualification Required & Experience
• Friendliness • Excellent verbal and communication skills • Organized • Efficient • Good problem solving skills • Good computer skills • Multitasking • HND or degree
Location: Accra

C.V. ‘s should be sent via:
indicating the position as the subject of the e- mail
Closing Date: 19 March, 2025 more

JOB DESCRIPTION
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security. • Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity. • Collaborate with other departments to understand IT needs and requirements. • Plan and execute IT projects, including upgrades, migrations, and installations.... • Document IT systems, configurations, and procedures for knowledge sharing and training. • Install, configure, and maintain computer hardware, software, and networks. • Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers. • Provide technical support to users, including troubleshooting and resolving IT-related problems. • Ensure security of IT systems, including data backup, antivirus protection, and access controls. • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
Qualification Required & Experience
• Proven experience in IT support or administration. • Strong technical knowledge of computer hardware, software, and networks. • Excellent problem-solving and troubleshooting skills. • Familiarity with operating systems, such as Windows, Linux, and macOS. • Knowledge of network protocols, security principles, and best practices. • Ability to prioritize tasks and work under pressure. • Excellent communication and interpersonal abilities. • HND or diploma in IT
Location: Accra

C.V.s should be sent via:
indicating the position as the subject of the e- mail
Closing Date: 19 March, 2025 more

JOB DESCRIPTION
• Develop procurement strategies that are inventive and cost-effective. • Conduct supplier and product research to ensure the best products and suppliers in terms of best value, delivery schedules, and quality. • Prepare and implement effective negotiation tactics. • Manage relationships with key suppliers to maintain quality of goods, timely delivery, and... compliance to terms of contracts. • Prepare purchase orders and send copies to suppliers and to departments originating requests. • Determine if inventory quantities are sufficient for needs, ordering more materials when necessary. • Collaborate with team members and stakeholders to ensure clarity of he specifications and expectations of the company.
Qualification Required & Experience
• 3+ years of experience in procurement or supply chain roles. • Strong negotiation and contract management skills. • Excellent communication and interpersonal abilities. • Proficiency in procurement software and Microsoft Office Suite. • Analytical thinking and problem-solving skills. • Ability to work independently and as part of a team. • HND or diploma
Location: Accra

C.V.s should be sent via:
indicating the position as the subject of the e- mail
Closing Date: 19 March, 2025 more