What You’ll be Doing


Do you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. 


During a Typical Day, You’ll


Answer incoming communications from customers 
Conduct research to provide answers for customers to resolve their issues
Some upselling of products or services to existing customers may be required


What You Bring to the Role


6 months or more of work experience
B1+ level of English in both written and verbal communications
Recognize, apply, and explain your product or service knowledge 
Computer savvy including ability to manage multiple screens
High school diploma or equivalent


What You Can Expect 


Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives