About the role:


Product Operations Associate is a part of the Digitization & Automation team and works closely with the in house tech team and other business stakeholders to help Sun King design, develop and implement intelligent, tech-enabled solutions to help solve a large variety of our Business problems. This position reports to the Product Manager.


What you would be expected to do:


Monitor technical issues/bugs raised by stakeholders related to our mobile applications/portals/automations and lead coordination with the development team to get it sorted.
Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
Rolling out of new products/features/automations and resolving stakeholder queries/issues.
Automate business processes using tools like Zapier/Google Scripts, and other automation tools.
Partner with cross-functional groups and support the Product Manager in the entire product lifecycle, from design to development to launch.
Create Flow Charts, Mock Screens, and PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements following the guidance of the Product Manager.
Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.


You might be a strong candidate if you have/are:


2+ year of experience in the product management domain with strong task prioritization skills.
Good communication and project management skills.
Decent hands-on Excel and SQL Experience.
Detail oriented and has a deep sense of ownership with accountability.
Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario.