Job Ref: HR:KP1/5B.2/1/3/1604
Job Summary
Responsible for analyzing, designing and implementing IT, maintaining and administering IT infrastructure to ensure optimal performance and security and developing software solutions to enhance operational efficiency. They troubleshoot issues, implement system upgrades and ensure seamless integration and functionality of IT systems.
DUTIES AND RESPONSIBILITIES

Installation, configuration, operationalization, maintenance, performance, security, availability and reliability of systems hardware, software and related application components.
Implementation and maintenance of systems as well as providing 24/7 support to users, partner agencies and clients.
Design and develop IT systems and infrastructure to meet organizational needs
Manage ICT network systems including LAN, WAN, and intranet and maintain security protocols.
Serves as change agent who identifies the ICT system needs to support the business, system improvements, design systems to implement those changes, train and motivate others to use the systems.
Liaison between the business side of the Company and the ICT department
Supports the various business systems by maintaining existing programs, developing new programs, gathering and documenting new user requirements, discussing with the user departments to identify areas of improvement and automation.
Develop interface programs with other systems.
Troubleshoots on technical errors arising from the system and proposes solutions to those errors.
Maintain flow of information, in view of both backend data structure and frontend accessibility for users.
Maintain integrity, confidentiality and availability of the Company databases.
Writing high quality program code to meet the application requirements
Performing program code debugging to ensure application code meets its requirements
Performing quality control and validation checks to ensure quality ismaintained.
Developing test plans for the new applications
Coordinating user acceptance tests
Conducting training sessions for new applications
Review and Continuous improvement of running applications

Person Specifications

Bachelor’s degree in Computer Science or related field from a recognized Institution.