Job Purpose


To ensure the Company has talent pipeline by sourcing and acquiring qualified candidates for both present and future people need for the Business Divisions


Core Responsibilities and Key Result Areas

Recruitment and Resource Planning


Provide people for all vacancies that exist in the division
Ensure only credible employees are recruited any given time
Co-ordinate the requirement and availability of talent for the business division
Provide people for all vacancies that exist in the division and ensure only credible employees are recruited any given time
Ensure staff onboarding and make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
Ensure HR Reporting Matrix, monitor the labour value of the division and ensure employees’ contribution to the company reflects a positive impact.


Recruitment Documentation and Activities


Ensure all recruitment activities are in compliance with the Company policies and procedures
Manage the recruitment process by ensuring all vacant roles are budgeted for/employee request form for unbudgeted role, placing job vacancies, co-ordinating interviews including personality assessment program for stores, candidate care program, medical checks i.e. food handler test etc
Ensure only credible employees are recruited any given time
Responsible for all recruitment documentation and checks such as Personal Bio data form, Guarantor checks, Reference checks, onboarding documentation i.e. Acknowledgement of Staff handbook, Code of business conduct and others, HR Spicy box containing relevant information for store opening, verifying all information supplied by candidates are correct and issuance of offer letter
Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
Recruitment reporting such as Recruitment tracker, work force planning indicating targeted number of recruitment versus actual, time to fill vacancies tracker, family tree update etc


Recruitment and Selection Process


Ensure candidate talent pipelines through sourcing channels including targeted recruitment campaigns, internet searches, networking groups, social media, database search, referrals and advertising.
Maintain an applicant tracking process that ensures that quality candidate are shortlisted on time and within budget
Conduct thorough pre-screening of candidates as required and provide detailed documentation and recommendations to line managers
Manage new employees’ orientation programs ensuring that the programs stimulate positive attitude towards the Company goals.
Maintain a reporting system that shows vacancies filled in relations to headcount budgeted by each business division
Ensure talent pipeline both internal and external for each business division in terms of CV pool and ready to hire candidates
Ensure compliance to the labor laws of the government in relations to recruitment process and practice
Ensure employees and expatriates are aware of the laws of the government and that they comply adequately thereafter avoiding company representation of defaults.
Ensure adequate compliance to all company policies, internal control processes and approved processes
Perform any other related task as may be assigned from time to time


Key Performance Indicators


Time to fill vacancy
Number of Qualified Candidates per post
% of position filled over required talent
Acceptance Rate against target
Sourcing Channel Efficiency
% of new hires that exited the business before confirmation
Manage the cost of hiring within the stipulated/agreed budget
Compliance with regulatory stipulations


Knowledge Requirements


Applicant Tracking System
Must be able to work autonomous handling a number of complex tasks and recruitment projects at the same time
Communication
Negotiation & Influencing
Talent Sourcing
Interviewing & Assessment
Recruitment Analytics
Planning, Scheduling, Controlling & Coordinating
Problem-Solving Skills
Relationship Management


Job Specifications


Minimum of university degree or equivalent in Industrial Relations and Labour or its equivalent
Membership of the CIPM, or any other related professional qualification is required.
Minimum of 3-5 years working experience in retail business or related industry


Decision Expectations


Recommend the best resources for the business
Provides recommendations/ advice to the management on employee related matters
Provides customer-focused HR Services