For Appointment to this grade, an officer must have: -

Served for a minimum period of three (3) years in the field of Economics, ICT, Statistics at CSG 11 and above or in a comparable or relevant position in the public service; and
A Bachelors degree in Economics, Statistics, Computer Science or Business Information Technology or equivalent qualification from a university recognized in Kenya.

Duties & Responsibilities:

Participating in the development and implementation of performance monitoring system in the Public Service;
Participating in performance capability reviews to determine Ministries, Departments and Agencies capacity to meet set objectives;
Participating in the development of citizen scorecards;
Participating in the development and review of performance contracting guidelines;
Participating in Vetting of performance contracts; performance evaluation; and development of performance measurement criteria/appraisal instruments;
Participating in the development of productivity measurement framework for the Public Service;
Initiating the review of performance evaluation/ appraisal instruments for the Public Service;
Reviewing of Public Service Excellence Service Award guidelines according to service delivery standards;
Updating the catalogue of frontline citizen facing services;
Participating in meetings with Ministries, Departments and Agencies for purposes of development of service delivery standards; 
Assisting in development and evaluation of performance management policies, regulations and procedures;
Participating in providing support to Ministries, Departments and Agencies in the alignment of service delivery targets with government priorities; and
Supporting Public Service institutions in ensuring the development and review of their Service Delivery Charters to changing needs of citizens.
  • ICT
  • Computer