Key Responsibilities

Data Platform Management:


Manage and maintain Trócaire's Microsoft Fabric and Power BI platform
Support the continued rollout and optimisation of our data visualisation platform
Build, develop and maintain data models, reporting systems, data-automation systems, dashboards and performance metrics to support key business decisions
Identify, design, and implement automated processes to generate key organisational reports and dashboards
Monitor and maintain data platform performance, ensuring optimal functionality and user experience


Data Governance:


Support the development and maintenance of data governance frameworks across the organisation
Create policies and procedures for data quality standards, data management practices, and data usage guidelines
Support compliance activities by creating documentation and procedures related to data management practices
Develop and maintain data dictionaries, data catalogues, and documentation standards


Training and Support: 


Mentor, support, and train other team members and the wider organisation on best practice in relation to data management, data warehousing, reporting, and data governance
Provide support and training on our reporting and visualisation platforms, particularly Microsoft Fabric and Power BI
Develop training materials and documentation for end-users
Create and maintain a centralised knowledge base for data-related queries and solutions


Stakeholder Management: 


Manage relationships with key external suppliers, partners and peer organisations in relation to our data platforms
Use best-in-class approaches for data management principles and methodologies
Liaise with 3rd party suppliers to resolve data platform issues
Contributing to and/or taking the lead on specific data projects as agreed upon by the Head of Enterprise Systems


Documentation and Continuous Improvement:


Produce and update relevant documentation and procedures
Maintain accurate logs of all data platform activities and resolutions
Collect and analyse feedback from users to assess the effectiveness of data services
Use insights gained to continuously improve user experience and data platform performance
Stay informed about emerging data technologies and trends relevant to nonprofit sector


Other Duties:

To take on other duties that may be assigned by the Head of Enterprise Systems

Requirements

Essential Requirements

Education:


IT/Data Analytics qualification or equivalent hands-on experience


Experience:


Minimum of 3 years' experience in data visualisation tools, particularly Microsoft Power BI, Tableau, or similar platforms
Experience with Microsoft Fabric or similar modern data platform solutions
Strong experience in data management, data warehousing, and business intelligence