System Analysis: Conducts system analyses of microfinance’s software needs to translate them into computer applications. Analyses the software within the development phase as well as analyses at the sign off stage of the system development through user acceptance testing.
System Development: Develops the software (system) platforms arising out of analyses of client specific software requirements or by way of internal observations of current microfinance software/system challenges with the aim of supporting business automation.
System Integration: Responsible for enabling integration of the institution to internal and external software platforms including supporting UGAFODE mobile banking platform on a continuous process.
ICT reporting: Develops system report formats to enable automation of business processes in the microfinance as well as generating section accountability reports such as application reports, user acceptance reports, feedback reports, financial reports etc.
Ensure ICT Compliance: Operating in total adherence to all ICT operational process requirements regarding applications development and within; Risk, Ethical and Audit Compliance for all system developments and addressing system recommendations arising out of system analyses.
ICT Projects: Provide technical support on all institutional application development/analysis projects and ensure attainment of Project success both (realization of project goals) and project management success ( within budget, deadlines and quality expectations)
Support with Training: Conduct and manage trainings for team, staff and users on all systems developed, seek for feedback and continuously manage system performances aimed at optimizing benefits of automation for the microfinance.
Supporting Business Continuity: Develop and manage strategies for substantive Disaster Recovery and Business Continuity for all microfinance applications/systems developed and ensure regular testing and update in line with ICT BCP processes.
Technical Records: Develop technical documents and handbooks to accurately represent application design and code to aide users.