Duties & Responsibilities


External Communication
Serve as the primary point of contact for incoming client calls and inquiries, ensuring responsive and professional communication
Coordinate and liaise with the social media team to ensure the firm's website content and digital presence remain up-to-date, informative, and brand-aligned, while following up on content updates, client engagement activities, and digital marketing initiatives to ensure timely execution
Internal Communication
Coordinate internal communication efforts, acting as a liaison to ensure effective information flow between teams and management
Maintain open lines of communication to support team members and facilitate the smooth handling of operational queries
Represent the Managing Partner in meetings and engagements when required, record minutes, and follow up on actions
Draft, review, and respond to emails and correspondence on behalf of senior leadership
Business Development
Write, edit, and submit high quality proposals tailored to the needs of prospective clients, collaborating with relevant departments to ensure accuracy and alignment with firm's objectives
Prepare and send blind profiles and other documentation to potential clients, following up as needed to advance business development efforts
Assist in preparing pitch materials and client presentations
Track and follow up on business development opportunities
Staff Welfare Support
Act as a point of contact for staff welfare concerns, communicating employees' needs to the appropriate departments and assisting in initiatives to support staff well-being
Facilitate staff engagement efforts to create a positive and supportive workplace environment
Administrative & Operational Support
Provide comprehensive administrative support for operations and firm management
Manage calendars, travel arrangements, and daily priorities for senior leadership
Prepare reports, briefs, and presentations for meetings and board sessions
Handle sensitive information with confidentiality and professionalism
Assist with client file management and documentation


Required Qualifications


Bachelor’s degree in business management, or related field
5+ years of experience supporting senior executives, preferably in professional services
Experience in administrative operations
CPS (Certified Public Secretary) certification would be an added advantage
Strong written and verbal communication skills
Proficiency in website management, social media, and digital content creation
Excellent organizational and multitasking skills with the ability to work independently and as part of a team