Position: Quality Assurance Officer – Pharmacy Services
The Quality Assurance Officer – Pharmacy Services will coordinate Equity Afia quality assurance initiatives as part of the QA team. They will contribute to the establishment & maintenance of quality standards and procedures with an aim of implementing quality management systems for clinical services offered at Equity Afia.
They shall be responsible for:

Develop, implement, and maintain a robust quality management system for the pharmacy, in compliance with relevant regulations and guidelines. 
Conduct regular inspections and audits of pharmacy operations, facilities, and documentation to identify areas for improvement and ensure adherence to quality standards. 
Perform risk assessments to identify potential quality issues and develop strategies to mitigate them. 
Collaborate with internal departments and external stakeholders to establish and maintain quality agreements and supplier quality programs. 
Review and approve standard operating procedures (SOPs), validation protocols, batch records, and other relevant documents to ensure compliance with regulatory requirements. 
Monitor and evaluate product quality complaints, deviations, and non-conformances, and lead investigations to determine root causes and implement corrective actions. 
Provide training to pharmacy staff on quality-related topics, including GMP, quality systems, and documentation practices. 
Stay up to date with regulatory changes and industry best practices related to pharmaceutical quality assurance. 
Prepare and submit reports to regulatory agencies as required. 
Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities.

Qualifications

Desired Academic & Professional Qualifications

Diploma in Pharmacy or Bachelor of Pharmacy 
Quality or Health Services Management background 
At least 5-years’ post-qualification experience clinical practice 
At least 2 -years’ experience implementing quality management systems in a busy clinical set up 
Membership and duly licensed by a professional body (Pharmacy and Poisons Board)
MS Office proficiency, very good data analytical, presentation & report writing skills
In-depth understanding of good clinical practice requirements. 
Excellent problem-solving skills and demonstrated ability to manage multiple tasks. 
Good leadership/people/ team skills