Duties and Responsibilities:


Staff Management: Leads, supervises, supports, and motivates the staff and manages the operations of the catering, accommodation, and conferencing departments.
Guest Relations: Ensures all guests get the best customer experience.
Performance Management: Ensures regular review of staff performance and feedback.
Revenue Management: Exceeds revenue targets in the departments.
Cost Management. Ensures costs are within budget.
Reports: Provides daily, weekly, and monthly reports as required.


Qualifications and Skills:


Bachelor's Degree in Hotel and Hospitality Management.
Good Computer skills and conversant with hotel software
At least three years working in Hotel supervision and Management.
Self-motivated, persistent, resolute, and able to deliver without close supervision.
Other skills: Communication, leadership, organizational, problem solving and attention to detail.