JOB DESCRIPTION FOR MANAGER

Create and maintain a welcoming and comfortable atmosphere for our guests.
Maintain the Lounges facilities
Ensure regular compliance with government regulations
Monitor and control expenses to maximize profitability while maintaining high standards of service.
Understand each and every department and how their processes work.
Develop and implement marketing and promotional strategies to attract and retain customers.
Handle customer feedback and resolve any issues in a professional and efficient manner.
Coordinating all operations activities.
Responsible for budget maintenance.
Drafting out shifts for all staffs.
Create detailed reports on weekly, monthly, and annual revenues and expenses Requirements
Responding efficiently and accurately to customer complaints.
Estimate future needs for goods, kitchen utensils, and cleaning products.

JOB REQUIREMENT

BSc degree in Business Administration; hospitality management or culinary schooling is a plus (not a must)
Proven work experience as a Restaurant, Lounge, Club, and Bar Supervisor
Acute financial management skills
Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.
Familiarity with restaurant management software.
Strong leadership, motivational, and people skills