Job Purpose

To provide all our customers with the highest standard in development, implementation and support of reports to meet user reporting requirements and incidents associated with the content of, access to or generation of the reports, thereby ensuring availability, completeness, accuracy and timeliness of the same reports.

Responsibilities


Any report produced must be 100% accurate
Any definition of numbers presented must be documented and agreed
Scope of report and requirement must be signed off by stakeholders
Ensuring that any data loaded in the databases is 100% accurate
Escalation and end-to-end resolution ensuring that in the case of issues, these are resolved
Automation of reporting
Standardization of reporting formatting requests, and distribution
Working with internal and external customers to drive end to end flawless implementation and execution
Single point of contact for any reporting requirement or analyses
Monitor the impact of any champion challenger run or product launched
Monitor what drives rate, usage and customer growth for all buckets
Ensure all requests are timely distributed as per agreement / SLA


Requirements


Bachelor Degree in Marketing, Business Administration or other related field
2 years’ experience in Telecommunications will be an added advantage
Project Management skills
Ability to work well in teams
Result oriented
Attention to detail
Business awareness
Excellent written and oral communication skills
Excellent Analytical skills
  • Data
  • Business Analysis and AI