Job Description


Attention to guest details
Constantly follow the service essentials
provide effective information to guests on site and on phone
Exceed guests satisfaction at all time
Seamless check-in and check out
Enrollment of guests in our Accor ALL program
Upsell activities


Qualifications


College degree/diploma from hospitality Industry
Verbal/written communication
Proficiency in Opera and computer packages
Ability to work under minimum supervision
Excellent interpersonal skills, efficient time management and organizational skills