BASIC MINIMUM REQUIREMENTS FOR THIS ROLE


Tertiary Qualification(s)
Matric Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage. Experience in planning, warehouse and transport industry


Job-related Requirements


Experience in expediting, planning, scheduling & balancing of workload
Experience in a warehousing environment
Be able to work nightshift, there may be a situation where nightshift can be swopped to dayshift (but mostly the need is for nightshift). 
Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources
Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring.
Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
Good interpersonal skills for client account management.
Very good analytical and -problem solving skills, and ability to think logically.
Be able to lead and manage a team
Comfortable presenting & communicating to all levels of management


ADDED ADVANTAGES FOR THIS ROLE


Warehouse experience & understanding
Expediting, Planning & Scheduling experience
Experience in healthcare and retail environment 


MAIN PURPOSE OF THE ROLE


This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal & external requirements are met.


DUTIES & RESPONSIBILITIES


Understand the customer’s business
Understand the customer’s customer requirements
Develop a strong, trusting relationship with clients
Deep understanding of contractual SLAs & KPIs
Adherence to HSE compliance and responsibilities
Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
Query management
Complete daily system checks to ensure all orders are planned and executed as per customer KPI’s 


Logistics Coordinator:


Monitor the load plan and execution thereof to identify risks and deviation to ensure communication and necessary action is taken timeously (picking, loading and delivery slots).
Review and analyse load plan performance with the objective of improving operations -and FMS SLA’s.
Monitoring and reporting of warehouse and transport SLA's.
Measure and report on time delivery and turnaround time.
Update bookings/re-bookings in relevant systems.
Be actively involved in support change initiatives.
Job rotation amongst team members to create flexibility and personal growth.
Consistently reviewing data to identify areas of improvement to further improve the output of the operation, load plan and deliverables within the team.
Accurate booking & re-booking requests.
Order consolidation.
Query management and escalation.
Reverse logistics (back door returns & upliftments) monitoring and planning.