KEY RESPONSIBILITIES: 

Champion and gain buy-in for the Digital strategy, product vision and roadmap from partner teams through collaboration, documentation and negotiation that effectively influences peers and senior management.
Manage all the digital initiatives that will deliver the digital roadmap both internal and other vendor related products within the division 
Define digital product requirements for customization and new products to meet specific customer needs and liaise with the technical team to ensure correct implementation 
Interaction with senior level management in other teams to help champion new ideas and ensure appropriate size and scope of proposed action plans while demonstrating excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and strategy.
Project management and the delivery of new functionality and system enhancements to the market, including specification documentation, testing (from system, user to pilot / in-market phases), documentation of processes & procedures up to launch/commercialization phase.
Identify, document & implement changes for process improvement arising from audits, staff & customer feedback and compliance, in liaison with internal stakeholders from technology and other departments.
Support the Commercialization & Growth (C&G) and Partnerships & New Ventures (PNV) teams or any other relevant teams e.g. commercial teams – retail, treasury, corporate banking in developing sector specific products in line with the bank’s strategy.
Undertake coaching and mentoring for team members and provide leadership in execution of the division strategy.

The preferred candidate will meet the following criteria:

A Bachelor’s degree from a recognized university.
Certification Digital Product Development/ Project Management/ AGILE Methodologies and Practices is an added advantage.
At least seven years' managerial experience in leading digital product development and managing teams, including specific work experience in the following areas:

Digital Product development  .
Delivery of mobile financial products and services in a high growth environment
Building relationships, networks & managing teams
Project Management/Relationship Management.
Mobile Money, payments or Lending Platform Support.
Sales or service support of financial services