We are looking for a qualified ICT Officer that will install and maintain computer systems and networks aiming for the highest functionality. You will also train users of the systems to make appropriate and safe usage of the IT infrastructure in business. You must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems; as well as have great troubleshooting abilities and attention to detail.
Main duties & responsibilities:·        

 Manage IT initiatives and collaborate with in-house technical staff
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Identify computer or network equipment shortages and place orders
Support new technology implementation
Maintain records/logs of repairs and fixes and maintenance schedule

Qualifications and experience:

BSc degree in computer science, IT or relevant field
Minimum of 3 years’ experience is a must
Excellent diagnostic and problem solving skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
A team player with excellent communication and presentation skills
Excellent communication ability