Job Summary

The Team Lead Program Cluster/School will be responsible for leading the program clusters/schools, including developing/acquiring, managing, and delivering programs that meet the needs of clients. In addition, h/she will:

Ensure planned programs are delivered as scheduled and to the required quality standards, including client satisfaction
Participate in and oversee the development or acquisition of quality learning programs that meet learning needs and align with the Academy's curriculum and strategy
Implement an appropriately broad, balanced, relevant, and differentiated curriculum
Develop and lead the implementation of the cluster strategic plan in line with the overall strategy
Ensure clear and effective communication between program clusters and ensure all queries are addressed
Provide learning and development advisory services to MDAs as required
Manage conflicts and other challenging situations effectively, with support as needed, and actively work to achieve solutions
Ensure effective quality assurance and overall effectiveness of the program
Manage threats and risks to the program's successful outcome
Lead professional dialogues and performance appraisals for program coordinators.
Prepare and communicate program progress reports to senior management
Promote the Academy by representing it effectively and positively to all internal and external stakeholders and seek opportunities to expand its role
Ensure congruence with set targets and Key Performance Indicators
Facilitate courses as required
Perform other duties that the Director, Programs and Faculty may assign.

Specification / Qualifications

The job holder should possess a Master's Degree with experience in coaching, training, and mentorship program design, with proven success in curriculum delivery with a record of ensuring success in learning.
Experience in a middle management role; knowledge of software for use with interactive technologies and the application of these to engage and interest students.
10 years of progressive work experience in a similar role.
Experience in a middle management role.
Membership of NITAD or a similar professional institute is required.

Remuneration / Benefit

The compensation is attractive and competitive within the industry. In keeping with the total rewards philosophy, employees will work with high caliber colleagues in an empowering work environment.