Responsibilities:

Effective Workshop Management:


Initiate and manage job cards with precision
Oversee daily orders and address complaints swiftly
Provide technical support both internally and externally
Handle claims and maintain the claims room meticulously
Conduct ad hoc inspections of serviceable vehicles and tractors


Marketing & Client Liaison:


Develop and implement targeted marketing strategies
Organize client clinics, promotions, and inspection programs
Ensure continuous, effective client communication and timely complaint resolution


Admin Excellence:


Generate and review reports with accuracy
Assist in financial management and budget tracking
Uphold high standards in internal and external communication
Ensure compliance with health and safety regulations


Mentoring & Development:


Schedule and manage workshop personnel effectively
Set clear goals and provide regular feedback
Support staff development and identify growth opportunities
Ensure adherence to relevant legislation and regulations


Technical Expertise:


Deliver top-notch service and maintenance for agri-mechanical equipment
Monitor and enhance workshop productivity
Ensure high-quality service delivery and inspect technician work before approval


Requirements


Qualified Diesel Technician
National Senior Certificate
At least 2 years relevant Agri-mechanical experience
Candidates with John Deere experience will receive preference