Duties and Responsibilities:

Facilitate the growth and development of the SNDBX Community
Manage the SNDBX Community relationships and engagements
Administration of the Community meeting rooms, workspace, utilities and facilities
Support the residents in managing Events and Meetings
Organize and schedule SNDBX events; Plan and deliver an engaging calendar of events
Build the community; use digital and social channels to drive awareness and engagement with the SNDBX
Create platforms and activities within the SNDBX that facilitate meaningful connections
Maximize attendance at SNDBX events and workshops (both face-to-face and virtual)
Plan talks or engagements, secure speakers, create promotional copy, promote to members, drive registrations, and manage delivery
Gather member feedback and insight through regular surveys
Track the membership status (of the experts) and work on the feedback received.
Relationship management with the building facility manager and SNBX entities
Oversight of all office utilities
Act as a relieve to the front office person in their absence

Required Specifications

Experience in Community management for similar hubs and offices, with a track record of building communities
Bachelor’s degree or a Diploma in a Business-related field, Communication, Event Management
Proficient in using Meeting Scheduling Software, Facilities Management and Co-working Office Space Management Software
Confident and firm personality, able to handle delicate situations with professionalism
Analytical mind – able to assess Community needs and implement tangible solutions.
Entrepreneurship mindset – able to appreciate the needs and concerns of the SNDBX experts
An understanding of administration, facilities management and inventory management.
Flexible and able to work outside normal working hours
Time Management – able to perform even within time constraints and interruptions.
Good oral and written communication skills (English and Swahili).