SACCO SENIOR HUMAN RESOURCE OFFICER (REF: SHRO/04/25)

Reporting to: The Group CEO.

Key Responsibilities


Craft and execute human capital strategies and objectives; coordinate and integrate all Human resource activities to drive achievement of established Sacco goals and objectives to foster a culture of excellence.
Partner with team leads to translate the sacco’s vision and strategy into actionable goals for performance and growth ; facilitate implementation of organization-wide goal setting, performance management, and annual operating plans that inspires collaboration
Nurture employee relations to enhance productivity and build an inclusive culture where team members thrive and achieve outstanding results while ensuring a positive work culture.
Ensure compliance with state regulations, Sacco policies and industry standards, enforcing adherence and taking action when necessary to maintain trust and integrity.
Monitor performance metrics; establish corrective measures as needed and prepare detailed reports that inform both current and future strategies.
Oversee strategic recruitment; formulate compelling job advertisements that draw in exceptional candidates, aligning with the Sacco’s mission and values.
Conduct engaging new employee orientation and provide empathetic employee relations counseling to foster a sense of belonging and support.
Develop and implement staff performance and professional development plans that align with Sacco’s mission, vision and objectives driving high performance and career growth.
Ensure seamless recruitment, onboarding, professional development, performance management, and retention; conducting insightful exit interviews to inform future strategies.
Design and implement the Human resource plan and Human resource development
Maintain accurate department records and reports; and leverage data to improve overall efficiency.
Recommend innovative policies, approaches, and procedures that enhances human capital management activities and contributes to excellence at the sacco
Manage day-to-day office operations; oversee and coordinate overall office activities and provide administrative support to the executive leadership.
Actively promote the Sacco products and services to clients, leveraging skills to enhance member engagement.
Provide monthly reports on employee-related issues and offer strategic advice to the Group CEO on a quarterly basis.
Collaborate with colleagues by contributing technical expertise and analysis to solve
Embody a team player mindset through work collaboration, sharing of innovative business ideas and mentoring new team members to enhance overall sacco capabilities.
Oversee the performance management system; conduct thorough performance reviews, and analysis to drive continuous improvement
Provide coaching and mentorship to staff, focusing on staff welfare to build resilience and motivation.
Lead talent acquisition, talent management, and talent retention strategies; develop initiatives that attract, develop, and retain top talent, ensuring a competitive edge in the market.


Relevant Qualifications & Experience


Hold a Bachelor’s degree in Human Resources Management or a related field from a reputable university.
A diploma in Co-operative Management would be an added
Possess professional Human resource and be a member of a recognized Human resource body, with a minimum requirement of membership in the Institute of Human Resource Management (IHRM).
Have at least 5 years of experience in administrative and HR procedures within a financial institution, with expertise in business systems and a minimum of 2 years in a supervisory role.
Have a thorough grasp of employment regulations and laws
Additional professional qualifications are an added advantage g. CPS, ACCA, CISA etc.
A minimum KCSE mean grade of C+.
Proven ability to inspire and guide teams to achieve organizational goals while fostering collaboration and trust.
Communicate human resource strategies and policies clearly and effectively across all levels of the organization.
Build strong relationships through empathy, emotional intelligence, and constructive conflict resolution.
Proficient in Microsoft Office Suite for managing documents, analyzing data, and preparing presentations.
Demonstrated skill in using Human resource software to streamline processes, manage employee records, and track performance metrics.